Office Depot, Santa Maria CA
| Address | 1427 S Bradley Rd, Santa Maria, CA | ||||||||||||||
| Phone | (805) 349-0173 | ||||||||||||||
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| Website | www.officedepot.com/storelocator/ca/santa-maria/office-depot-922 | ||||||||||||||
| Categories | Office Supply Store, Business to Business Service, Computer Consultant, Computer Store, Copy Shop | ||||||||||||||
| Rating | 4.2 6 reviews | ||||||||||||||
Nearest branches Office Depot — 8800 Rosedale Hwy, Bakersfield, CA Office Depot — 4731 Telephone Rd, Ventura, CA, United States Office Depot — 5600 Stockdale Hwy, Bakersfield, CA Office Depot — 2425 S Mooney Blvd, Visalia, CA, United States |
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Similar companies nearby FedEx Office Print & Ship Center — 3161 Zinfandel Dr, Rancho Cordova, CA, United States FedEx Office Print & Ship Center — 855 M St #110, Fresno, CA FedEx Office Print & Ship Center — 9216 Flair Dr A, El Monte, CA FedEx Office Print & Ship Center — 5895 Christie Ave, Emeryville, CA |
Office Depot reviews
6 Poor delivery service, worse customer service
On 1/23/21 I ordered a small printer which was in stock at an Office Depot about an hour away from my residence. The delivery time was estimated at two days.
On 1/28/21 I still had not received the printer, so I logged onto Office Depot website to "track" my order. Fact is, there is no tracking, just a generic update, eg ordered, shipped, delivered. While I had an email saying the printer had been shipped, but the website only showed ordered?
The shipping company isn't made clear on their website and is not shown on the emails from Home Depot. It is named TForce, which has a one star review on Yelp. So I called TForce to have them track my printer, and after a long wait time all they could say was for me to check back in 24 hours.
So I phoned Office Depot, and after waiting 15 minutes all they could tell me is that they will do an investigation and for me to call back in 24 hours? I then asked to speak to a supervisor as it was obvious the customer service agents first language is not english and perhaps the communication gap was causing issues. So I asked to speak to a supervisor to, ideally, speed up the process of getting me the printer I paid for one day one. After waiting on hold for 1.5 hours to speak to a supervisor I finally realized the jokes on me.
Very funny Office Depot, take a customers money then screw with him when you cannot even speak to the customer about the delivery.
Employees were a huge help and honest and keen to every detail I needed
Their customer service was great. The manager that was there January 27th, was very helpful and knowledgeable. Thank you for your great service.
Great experience Dale the GM jumped in and pulled my mistake at our of the fire. Outstanding service a rarity in this day and age!
I purchased a paper shredder here, it did not work properly, so I returned and exchanged it easily for another one. The policy of easy return is a good one.