Office Depot, Irvine CA

I am extremely unhappy with the e-commerce division of Office Depot. Businesses should not be selling products that are back ordered without publishing and taking advanced payment before products are shipped. The product I ordered (MDS 19) is still being advertised despite them being out of inventory. Agent promised delivery date and as expected the day has come and past. Requested a cancellation and again radio silence.

I ordered from Office Depot expecting a company I could trust, but this experience will prevent me from any further purchases in the future.

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I come to office depot mainly to print my work materials. I waited for the self service printers, behind two customers who seemed to be experiencing technical issues. The friendly associate behind the printing counter, offered me the alternative computer instead - but alas, it turned out the internet was down at the store. I told her it was not a problem, I would come back today. Today I stood in the printing line, and the same associate recognized me and passed me my sheet. She had told me that I had the patience of a saint, and although it's only a few cents for my print job - she wanted to make sure that I didn't have to pay for this one. I think her name tag said Jessie, and I thoroughly appreciated her courtesy, and it was not wasted on me. Many thanks.

Ordered 40 packs of 24ct bottled water and they had someone help me wheel it out to my car. Super helpful!

This location says they mandate face masks, but then allows people inside who don't wear them. (They also don't have A4 paper! What sort of office supply store doesn't have A4 paper? It's the most used paper size in the world.)

WOW! I am blown away at how well Nicholas and Jessie, two of the store managers in Irvine, stepped up to the plate to resolve an issue that arose. At the end of the day, things sometimes go wrong, but the real measure is how the powers that be react to those situations. There may be many options on where to shop, but not everyone delivers such excellence in customer service and humanity. I am proud to be a customer of theirs and look forward to being one for many years to come because of their stellar efforts. Thank you!

I came here to print out my wedding invitation and Stephanie help me throughout the process. She was extremely helpful and had a lot of patience

Office Depot is a bit different than Staples. The variety per category is not as great, but the quality of the offerings seems better. Ultimately, that's a good thing and speeds up shopping. It's the only stationary store I know of that carrys Tul gel pens. Prices are competitive.

I shop here always for all my office supplies and always happy with their store. Could be better, if orders I place online were delivered faster.

I ordered business card. I believe it was Jessie who provided me helpful guidance of how to design it on Office Depot website. After I processed my order, Jessie did wonderful service and my order was ready same day in an hour. Thank you Jessie!

Store manager gave me a very hard time when I wanted to return a $200 chair I had purchased the day before. Only after it became clear that I wasn't going to back down, did he grudgingly agree to issue a refund. Outrageous mishandling of the situation. They've permanently lost me as a customer.

Since there is no USPS drop off box in the walking distance of the neighborhood, it is very convenient to drop shipments off at office depot. They usually provide a good customer service and you can print shipping labels on the spot.

HORRIBLE. Ordered in store pick up early Fri evening. Went to p/u but it was not there. Told it would be delivered Mon. Still not received!

Jessie and Heath saved the day getting a last minute project of photos printed for me. Best printshop in town.

Was there 5 minutes ago, Awesome customer service, I will update this with the name of the person who helped me. He must be recognized for his extreme help

Made a business card here. It is so awkward that I cannot give it to anyone. The staff was not kind to their customer and unlikely to hear my request.

Downfall, not a lot of technology product selection. Good printing services, office furniture and supplies, good location, friendly staff.

This is the place for my office supplies - good prices, helpful staff and usually wj at I need.

Pleasant and very helpful employees. Made my back to school shopping for my kids a less cumbersome experience.

Awesome staff, outdated interior, some things are unnecessarily expensive but the staff really redeems it.

Great experience, Heath at the business center was very friendly and helpful. Keep up the great costumer service