ONT rental return, Ontario CA

Great place for any time you need an extra car. Easy to get to and lower prices
You don’t need to fly to get the good price.

Plenty of cars to rent, just make sure you have a reservation. Reservations don't mean anything.

Somewhat difficult to find my way in, given that maps told me to go to the bus return area to bring my car back. Otherwise good.

Young woman receiving the car couldn't have been nicer. Enterprise portion was excellent.

Guy driving the bus was a little too pushy in trying to grab my bags and wanting me to move away from the rear door, where I was trying to stand. I had breakables in my carryon and did not want him grabbing and jostling them, and the bags were heavy so I wanted to move them as little as possible.

Got the vehicle that I wanted! Manager special is not the best option so I’ve learned due to having to pay for an upgrade.

Thanks for stopping to pick up me and another passenger instead of making us wait for the next shuttle!

Professional, quick, and excellent return system. Top of the line compared to many other airports!

Easy access with all the major rental agents in one site.

Shuttle bus runs between the ONT and various parking lots ends/Starts at rental center.

Excellent instructions to have a Simple return process! This was an easier experience than any other car rental return that we have had! Thank you

They close early and leave people stranded and don't communicate with the people and when they do information normally not right.

Rent cars from here a lot. Would be nice if the shuttles were a little more frequent from the terminal, but otherwise good experience. There is usually no wait either.

Return is easier than pickup because the shuttle bus is shared with long term parking and takes forever to come and forever to get to the rental facility.

The lady doing check in was SUPER nice and helpful. She is doing a great job for the company.