Orange County Global Medical Center

The “standard” of care has no standards. There are very few medical staff there that care about their jobs. ESPECIALLY the rogue doctors “practicing medicine as they please without consequences or care.

We got a phantom bill from this hospital for $5642.78 just for TWO injections (antibiotic + pain relief) after visiting Emergency and nothing else. We arrived in our own car and didn't occupy any hospital room and didn't stay overnight. They are refusing to provide an itemized (summary) bill. Stay away from this place unless you like to get phantom bills. DON'T pay for non-itemized bills. DON'T pay bills which have no detailed summary. Don't pay to get a summary bill! Always DEMANDING to provide you itemized bills for FREE. They can ask you to go to some website to make a request there. Don't do this! They are obliged by the law of the US to provide you an itemized bill for free by your first request right to your hands. Be aware and stay away!

I had a surgery there and the nurses and staff were above and beyond kind and caring. Esp Kit in cardiology and Irene in outpatient They made my stay very comfortable and I feel like were beyond kind to me even though they say it’s their job. I did hear a lot of other staff dealing with some internal managing issues amongst themselves. I wished that the noise level of their conversations (especially negative) would be done in a more private area and it’s unsettling to hear as a patient that just got out of surgery and trying to rest. The hospital needs some upgrades as everything is pretty old. Overall good experience.

Providing unending STARS! With praise, please see end of review.

My Mom wasn't feeling well, and at midnight. Brought her into ER, only hoping for a basic "yes or no emergency or non-emergency" response. It was what appeared to be a busy active ER; however, they asked key smart & relevant questions. Within moments, the nurses promptly whisked my Mom, quickly stabilizing to ease discomfort. I was amazed at the efficiency and professionalism of the staff from the first security guard greeting to admission, diagnosing nurses, cascading there forward, and even discharge and post-follow up.

Thank you,
*** BRAVO ~ APPLAUSE ~ APPLAUSE ~ APPLAUSE ***
?

I definitely recommend finding a different ED in case of emergency. I was recently brought to OC Global ED after a brutal fall. In all of my many years, I have never experienced a traumatic accident and NOT been examined by an ED medical staff. Not only was an exam never performed, in which they might have discovered my 2 broken ribs, but I wasn’t even offered supplies to stem my bleeding face! I literally had to wander around and ask for 4 x 4’s from staff sitting in a room! I had to ask for an ice bag, and then I had to show the nurse how to use it! I won’t even go into how the PA messed up my wound but I will suggest the Med Dir instruct the staff on how to use silver nitrate to cauterize mucous membranes. I am old and I’ve never left an ED AMA. I left OC Global AMA after being ignored for hours. In short - go somewhere else!

This hospital is a nightmare. My uncle was admitted to the ICU. Nurses the entire time he was admitted were very rude, gave wrong updates and even when told what numbers to contact they were always calling the wrong number. Christine charge nurse said one thing one day and the next something totally different. Visitors be ready to one day walk in without proof is vaccination or ID only to show up the next and asked to do so because it’s hospital policy. The officers at the frond desk were very rude.

My wife visited the Emergency service of this hospital. She had just a sore throat. Doctor made two injections 1) antibiotic 2) pain relief and _NOTHING_ else. She didn't occupy any hospital rooms and spent about 40 minutes. We arrived in our own car. After about one month she got a bill for ~$4840 (hospital bill) and after two months another bill for ~$800 (doctor bill). 4839.78+803.00 = $5642.78 just for TWO simple shots which cost everywhere in any Urgent care about $120-400. They refused to provide itemized bills and don't want to provide any information on how these bills were calculated. Rejected all our requests. Didn't let us walk into the building to talk to them. The asked me to provide my tax-return! How does my tax-return relate to BILL for SERVICE? They said that we have to go to some website and make a request there. This website requires 1) social security 2) signature 3) pay $45 per request per request! They are obliged by the US laws to provide this information for FREE. Never pay non-itemized bills. And never pay to get itemized bills (summary) which must be provided for free. Be aware and stay away from this place. Don't visit their emergency and the hospital, unless you like to get phantom bills.

This is my second time going to this hospital. I went in because I am pregnant I am 37 weeks and had fever on Tuesday morning I decided not to go to the doctor and go straight to the hospital. The first time I came was to have my first kid I had no trouble! This time around I decided to get their names because my sister had bad experience last year with her labor and delivery. The nurse in the ER who helped me get seen her name was Brandie M she was helpful and was doing her job correctly I had no problem in the Er room my only problem was when they checked me first to see if I was sick which was a nurse or doctor who was there at the ER he never told me I had a fever until they took me up stairs to labor and delivery then they told me I was right I had fever at 102! I forgot their names because I was really sick but that www my only problem down at the ER it did take a while but it’s always better to be patient and not rush them.once I was up stairs it was a different story I got helped right away by a very nice nurse that I wish I get again if I go back her name was Michelle A she was so funny/ nice / helpful/ patient/ understanding and was always checking up on me on time she would help me with everything I needed I never got to see her again before I left to tell her how happy I am she helped me but I got sent home yesterday afternoon! At labor and delivery I had no problem all nurses were helpful and patient and understanding but if I could pick one to be the nurse I only get it would be Michelle A! The other nurses who helped me the second nurse I had trouble remembering her name but she was so helpful third nurse was Rocio I did not get her last name but she was helpful last nurse I got I never got her name but she was helpful like I said I had no problem with going to labor and delivery floor they were all helpful and ready to do their work! Had to write this and write my experience because of my sister who had a bad experience last year I do not know if I will give the hospital another chance but so far I think I will so far my two visits have been good!

I really received terrible service here no one paid attention to me the people at the front to check me in including a security officers did not care about what I told him they had absolutely no idea where to send me and even when someone from the back came up she did not really listen to what I was telling her and ended up rejecting me so I did not get treated here I absolutely had it the worst service extended here do not recommend it

I am noticing that the owner only has a response for the positive reviews. Can you please explain that.

If you care about your health go somewhere else. Overflowing ER. Incomplete practitioner that was about as real as her blond hair. Procedures performed in the hallways completely in violation to my right to privacy. Worst ER experience in my life. I left one star because I can’t leave zero stars.

I was in a car accident and myself and my toddler daughter were brought by ambulance. The staff was incredibly friendly and helpful with taking care of my daughter while I had scans done. They spent time walking her around, giving her food and water and playing with her while I was unable to. Once I was reunited with her they would check in periodically to see how we both were doing. I was brought in and released within 4.5 hours and feel like everything was done perfectly both for myself and my daughter who had to have x-ray and ultrasound done. I know no one wants to go to the ER unless they absolutely have to, but if needed I would 100% come here again.

The medical system is broken. Not enough doctors in ER. You will be sitting in a chair for hours to be treated and then you will be released when they have time. Taken out side to a trailer to run a CT Scan. Although I appreciate the staff and Dr doing there best with what they have to work in. It is going to get worse. - Definitely not the same as previously years.

I called having contractions because I’m 32 weeks pregnant and wanted to speak and get answers from someone. Which this was going to be my birthplace hospital. I got transferred 5 times before I finally got someone I explained my contractions and I was answered by a rude nurse “well if your 32 weeks and ur contracting then that means u need to come” and before I could ask my other questions she hung up on me. No way am I having my baby here! Based on the negative reviews this place has I wanted to give it a try but no way

Patient drop off and main entrance are separated. Everyone greeted with good morning. Very helpful staff, supportive, and informative. Also some signs with kpc health.

My man was in a motorcycle accident 6/2022.he broke his leg from his thigh down to his foot. Dr. Put in an apparatus to hold it in place.
The staff on the 7th floor where rude, and they ignored him, anytime he pressed the Call Nurse button, the nurse asked: "can I help you?
He asked for pain meds, and get no response she said nothing just tuned it off. I did not believe him when he told me how they treated him, but as I sat there I witnessed it for myself. He can not get up to use the restroom.
I visit early every day but the onetime I went in the evening, I notice his door which was out of glass, was closed and the curtain was closed. They had him in the burn unit.
I walk in asked why was it close, he said "I have to use the restroom, I can't get anyones attention, I'm being ignored and look I pulled off all the wires from my chest and still no one comes in to check on me. "
I walked out to get his nurse 13 minutes later she walks in ask if he need to use the restroom then stopped and noticed his monitor, "what happen, you pull them off? ""
I responded "he sure did trying to get your attention.
He could have been dying and no one would have came to help him.
I'm not saying the hospital it bad. Don'tget me wrong, the Doctors and the Surgeons did a wonderful job putting him back together. It's the "FEMALE" nurses on the 7th floor, who had no respect for the patients they stand outside the rooms laughing and gasping about personal issues to each other instead of doing there job. I hope this issue with the nurses staff on the 7th floor gets resolved, cause all patients should be treated with care and respect no matter who you are.

Worst emergency center ever all staff is so rude not helpful doctors is so lazy system and slowly i had no choice thats why i brought my son here

30 years in the United State, been to 20 hospitals. Orange County Global Medical Center Hospital is the worse. Half of the Nurses Untrained.

Horrible service the doctors won't come check on you after surgery the nurses are so rude careless bad attitude don't come here