Orangetheory Fitness, Sunnyvale CA

Horrible service from the front desk and the studio manger. I have been an OTF member for almost two years now. I recently moved from Seattle to Bay Area, and wanted to transfer my membership to this Sunnyvale studio. Firstly, I had to call so many people to figure out the process for transferring my membership. When I finally got a request raised, the studio manager rejected it because the prices have increased and they do not want existing customers with lower membership price. Seriously? ! What's that logic? I am an existing member.
Thankfully another OTF studio agreed and I am getting my membership transferred there instead.

Wow. I have been trying different types of workouts in the past 3 years or so - nothing even comes close to an hour at Orange Fitness. As simple as that. I’m blown away and for the first time feel positive as I look into my improvement and fitness goals.

Horrible place to workout.their cleaning pad doesn’t even contain alcohol. They don’t respect their customers either! They don’t allow people to enter as long as they are 5 mins late! No early notice either! Will cancel all my subscriptions. Horrible place.

I have been working out here for 2 months now and have no complaints.
The front desk are super friendly and the coaches are amazing.
Love every workout here

Very friendly folks at front desk and great instructors. I would definetly recommend orange theory classes if your goal is to become fit more fit!

Especially try out Nathan classes. He is really a super star in there. I love his energy and dance moves especially.

One recommendation is to introduce more strength classes instead of 2G/3G classes

This premier location of OTF in the South Bay Area is amazing. I have going to OTF at this location for last 3 years. The staff is very friendly and coaches are amazing energizing. Look for coach Nate, Donna and Rachael in your class!

Great workout and coaches! Customer service experience has also improved since my first few visits at this location

I love the classes with Nathan. He is an awesome coach, motivating and his choice of music is great too! I am so sad moving far from this location: (

Amzing place for those who want to have both: cardio and weights. Great coaches and friendly atmosphere

Nathan is my fav instructor! On the days of benchmark and dritri, he peps up the whole studio. Been going here to this studio for 6 months and I absolutely love it!

I absolutely love this OTF! I have also been a member of two other OTFs in the DC area. Of all three studios, I feel most at home here. It's been a literal lifesaver since I joined in March 2021.

This gym is certainly very money minded. First of all the membership price is too high and then if you can't make it to any class they charge $12 more for it. Although I had unlimited membership and I told them that I was very sick, they told that we cannot do anything and you'll have to pay $12 fees. I did not have more courage to go and argue with them on top of that I was sick too. But definitely not gonna recommend this to anyone and not going back to this gym ever.

One star for fake promo touting first visit free.just say first visit is 12 bucks.otherwise you've only advertised that your company is sketchy.

The music is very motivating and Coach Nathan keeps an w eye on your form during your workout. In 3 sessions I already feel stronger and can’t wait for my next class.

I joined orange theory Sunnyvale around three months back. Although they have decent coaches, I am sad to say that their customer dealing is the worst I have seen anywhere. I took their monthly 8 classes pack. From past some time I am struggling to get my classes confirmed even when I book them a week in advance and when I informed them of the same they have weird answers saying they can’t do anything about this. I am not sure how they will retain their customers like this!