O'Reilly Auto Parts, San Rafael CA

Yayyyyy! We now have a new store in Marin City. The store is located in Gateway Shopping Center. It is clean, fully stocked with friendly helpful staff.

I will NEVER go here again as long as Sandra and the current management are employees.

I asked for a meter scan, which was recently done by 2 other stores with joy, but this store (Sandra) refused with attitude. I couldn't believe someone in CS could be so blatantly anti customer service ️

Great. Prices are a bit expensive but plenty to choose from and and customer service was super nice and even helped new install the windshield wipers

That shop doesn’t have a juice pack to jumpstart the car. I had to go to Target. 0h really? ! Auto parts?

Largest selection of auto parts for miles. Knowledgeable staff, great location, instillation allowed in the parking lot, just, please recycle and dis guard of your trah.

Clean store, helpful people working here and good variety of brands. If they would've had the coolant I needed, it would've been five stars. However, I was able to go online and order very easily from their website, so it got delivered a few days later.

Great customer service as always, really helpful guys! Do your research cuz they mark up some pretty low quality tools sometimes.found the same thing at harbor freight for a quarter of the price

Damn! They alway have what I’m looking for. I know in some of the O’Reilly‘s he won’t find very good service at this place has some very sharp people. There’s a woman working there and I could swear she’s Indy 500 mechanic

The store is clean, good and helpful employees next time you go here aske for Marco he’s a great kid

Had to buy a battery. Frank was Awesome! If it wasn't for him, it would have been ALL BAD!

Wow, Frank at this store was so amazing. My brother and I needed to get up to Seattle with a. Trailer and Frank not only gave great advice but he came out and I assisted us in changing the hitch. I don’t think he know how much that helped us and made our day. What a great act of kindness. Thanks Frank, it meant so much to have your help and expertise.

Staff always helpful and knowledgeable and professional at both stores here in San Rafael. 5 star rating. Also, thank you for being open on Thanksgiving. Life saver

DO NOT go to this location. I have used it in the past when the 2nd street location does not have something in stock I need right away, but it is definitely worth the wait. So far every time I have ordered something to pick up or come in to get something listed in stock there was a problem and had to come back another time or even two more times! Just happened again today and after I go to pick up the delayed part I will not ever be returning. Their inventory is not up to date, they are disorganized, and unhelpful.

They do a good job, everyone working and customers wore masks. I got the water pump I needed in less than 24hrs. Near the freeway is a plus.

I went in just to look around for fun and this bald guy asked can I help you with something? I said no I’m just looking around.he’s like “no I don’t like lookers” you need to leave. As soon as I get in my car he starts taking down my license plate, as if I did something wrong which I did not! So I’m never going to the Francisco Blvd, O’Reilly auto parts again that was the most awful experience I had.

The worst customer service EVER! This is my second time going to this location and getting TRASH service. I live in the area and this is the closest location, however, after this experience I will go to the Richmond location