O'Reilly Auto Parts, Poway CA

Tyler was very friendly, patient and helpful when I was trying to find the right part for my car. Much appreciated!

Very happy with the service that was given to me today by an employee named Hayden. He was a lot of help, had no problem in assisting me with parts in my car that were loose. I will 100% be coming back, because his customer service was through the roof!

Poway has three auto parts stores. This is one of them. I prefer it, mostly because they have always hired good people and have what I need and have it accessible for examining without a lot of extra junk taking up floor space. Best selection of waxes and DIY solutions.

Horrible customer service. I literally had the staff refuse to help me with my car today. Won't be back.

Corey was extremely helpful and practical. These guys are great and point you in the right direction based on your needs.

Waste of time, pay and order online and you get to waste time waiting for others who have no idea what they want. Do not go here if you have any experience

Clean store, knowledgeable helpful employees, well stocked shelves, and veterans discounts.

The Customer Service Rep. Hayden was awesome. He offered to install the Engine Air Filter, which I had him do. He noticed the screws missing from the cover and offered to look in his box of misc.screws to see if he had one that would work. He found the two screws I needed. Thanks again Hayden!

The customer service here is amazing. I needed to add oil to my car, but with a sprained wrist, I was having a hard time using just my left hand. Dana went above and beyond to help me and was super friendly. I definitely recommend this place!

OMG. Just went in to get wipers and Dana was the assistant that help me talk about awesome. Keep doing what you're doing. Love the ears. Meow

MeiLani was helpful in getting phone number for customer service to get my points straightened. MeiLani has a pleasant smile every time. She deserves a raise and make her manager for your store,
Thanks Chuck

My engine was smoking and ended up needing a new radiator hose. Miguel and Jayden took care of me and got me back on the road road.

Dana was absolutely a pleasure. Very kind and extremely helpful. Will definitely use this location as much as possible.

Excellent customer service
, always get what we need there if not they ship it from the warehouse overnight.

The employees at this store location have always been extremely helpful. I also think they are honest and reputable and have gone above and beyond with their warranties etc.

I purchased a front headlight replacement bulb from O'Reilly and had a hard time attempting to install it, as the access panel was in the wheel well of the driver's side tire. I attempted it several times and then drove vack to O'Reilly several days later. The employee DUSTIN assisted me and didn't get frustrated even though it took about 15 minutes to replace the bulb. DUSTIN was professional and had a real genuine friendly attitude.
Please go to O'Reilly for all your automotive needs and look up Dustin of you run into any issues.
Thanks afain Dustin for your assistance.

Store manager in Poway is extremely rude. This store is great, but he needs to be replaced. Was there August 22nd 2020 12: 30pm. He was condescending, and harrassing to everyone in the store.