O'Reilly Auto Parts, Gustine CA

Ramiro and Eric at O'Reilly's in Gustine are absolute lifesavers! My truck broke down, and Ramiro not only provided the tools for me to swap out the thermostat but went the extra mile by checking the vehicle himself. We discovered a hose issue, and he expertly pointed out the part needed. When the truck still overheated, I returned, and both Ramiro and Eric diligently troubleshooted until we replaced the radiator cap, solving the problem. Their dedication and expertise deserve recognition—I can't thank them enough! These guys deserve raises for their exceptional service!

Staff is very knowledgeable and extremely helpful. Online orders are easy to arrange and fast to pick up.

Always Have My Parts Ready To Go. If Not They Will Order Them And Have Them Ready In A Couple Hrs. Thanks Guys.

Super excellent service! Thank you very much to the guys who helped me, they are very attentive and pleasant. I ordered a part over the phone, but when I got there I ended up also buying a battery for my car, which was very kindly installed by a guy who didn't care that it was 104 ° outside! They kindly told me to stay cool while they installed it that's an A plus (I love them) until I fix something with the base of my battery! 3 weeks ago I had bought 1 battery at the Paterson autozone where I had a horrible experience because they even sold me one that didn't work, you can see it in my rewies and the O'Reilly Auto Parts staff has shown me that in addition to being well trained and knowing that they are selling they have good customer service!

The guys here are always friendly and very helpful i tell them what car I have and they find what I need

Being a dealer I buy a lot of parts in placerville area, I needed help and delivery, to one of my customers, Isaac & Staff deserve
100 ok over and above in all areas thanks

Best customer service ever!
We got stranded in the middle of the freeway and tow truck took us there, they were far and beyond to help us find a mechanic, who can help us after 5 pm everything was close, making calls for us and comparing prices truly best guys ever find on a O'Reillys store, I regretted not get they're names to thank them, the place was sparkling clean and everything on the correct place easy to find

Customer treatment is really bad.a staff member was supper rude when trying to get a warranty on an item purchased at that location blaming the mechanic for the part not working and saying he should not have to give the warranty for it.it seemed like he had a bad since from the start he was rude even before getting to the issue and wanted to pick a fight for no reason.they just lost customer.

Bought windshield wiper blades and the cashier gentleman put them on for me. Thank you thank you for going above and beyond your duty. I will be back for all my auto needs.

Lt. Samuel has very excellent customer service and he’s a very handsome tall young man! Thank you guys for making my purchase easy and fast!