Ortho Mattress, Culver City CA
| Address | 10740 Washington Blvd, Culver City, CA |
| Phone | (310) 845-9328 |
| Hours | 10:00am-7:00pm |
| Website | www.orthomattress.com/blogs/stores/ortho-mattress-culver-city |
| Categories | Mattress Store, Beauty Salon, Bed Shop, Bedding Store, Bedroom Furniture Store |
| Rating | 2 1 review |
Nearest branches Ortho Mattress — 1601 Mountain Ave, Monrovia, CA, United States Ortho Mattress — 4231 E Main St, Ventura, CA Ortho Mattress — 1092 N El Camino Real, Encinitas, CA, United States Ortho Mattress — 7920 Miramar Rd # 101, San Diego, CA |
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Similar companies nearby Best Los Angeles Mattress Sale — 11766 W Pico Blvd, Los Angeles, CA Sit 'n Sleep — 3853 Overland Ave, Culver City, CA |
Ortho Mattress reviews
1 In a current process with Ortho. It’s been 2 years and 1 side of my mattress dipped and got significantly softer. It’s only been 2 years. For reference. It’s just me sleeping in it and I weight $108 lbs.
They are sending a third party to check and I have to pay a non refundable of $60. There is no guarantee they will deem it so. Which is concerning whatever the fine print is that says what they consider defective or not. It sounds like it can take up to 3 weeks to even get someone over here. Their system is old and process is a lot. I have to mail a form with check (no credit card) wait up to 10 business days for 3rd party then a bit longer for someone to even come out.
I’m already frustrated with their process and regretting going through them.
In anycase. I’m hoping for the best and expecting the worst.
My mom bought hers at sit n sleep. She had a similar issue twice over there. EXCEPT She didn’t have to pay any money for an inspection. They replaced both. Easy peasy.
I’ll update this review with my results. In the meantime. I suggest to consider another company as their policy for testing mattress alone if you have an issue with your mattress will cost you $60 + waiting time with no guarantee. Take a pause & shop around.