Pacific Sales Kitchen & Home Carlsbad

I worked with Johnathan at Pacific sales in Carlsbad yesterday to order a washer and dryer for a rental unit and he was great to work with. Thank you Johnathan.

Ryan W.was very accommodating in helping us select a new dishwasher. No pressure at all. He educated us in order to select the right appliance. Jonathon was equally helpful in completing the transaction. Everyone was very friendly and it’s nice to see that customer service is a priority to the folks that work at Pacific Kitchen and Home!

Our fridge broke down today. I needed a fridge last minute. I cannot believe how amazing the experience was at Pacific sales with Ryan Weinberg, and Nick Cesare! We were in and out in no time and got a better refrigerator at a lower price! These guys continue to amaze us!

Kenyata was professional, knowledgeable, and kind in helping me make the right decision in purchasing four new kitchen appliances. Kenyata's customer service skills were exemplary and I highly recommend connecting with him at the Pacific Sales Carlsbad store.

Would give this place no stars if possible! Bought a 1500.00 Samsung 30 in Built in Cooktop on 5/10/2023 from Sales Rep Kenyata. The Central Panel Faceplate discolored during the first use. Everyone said I used harsh chemicals/extreme heat/ Not covered under warranty. Sergio the manager at Pacific Sales would not take my call. After many phone calls and Pictures Kenyata turned me over to Best Buy warranty dept.said they would order the part FINALLY on 8/8/2023. Said they would p[ay for the part 297.00 if I paid for the install. Great I'll do that! JANUARY 17th No PART, No-one at Pacific Sales even picks up the phone! I spent lots of money over the years at Pacific Sales. Remodeled two homes, outfitted two rentals. You have lost me as a customer and I recommend to all my friends to stay away for Pacific Sales. Sergio is doing a great job of losing customers!

Nick and Ryan helped me with a purchase of a washer and dryer, and also with setting up financing. Did a terrific job!

Gifted reviewed all of the available options and helped us to choose the perfect sink for our kitchen. Jonathan and Isaiah got us checked out quickly and made sure we received points for the purchase. Knowledgeable and courteous team here at Pacific Sales.
Always a pleasure to work with them!

Super helpful. Helped me to find the item over the phone and put it on hold for me, so I can pick it up at my convenience. Worked with Blake in the store to find the item and wrap it up

Great advice and direction from Carol in Carlsbad. So very helpful and nice to deal with. Couldn’t ask for better service or results!

Kenyatta and Isaiah were FANTASTIC! They made the selection process easy and cost effective. I HIGHLY RECOMMEND THEM IF YOU ARE LOOKING FOR APPLIANCES.

For what could be a stressful process… Kenyata was so helpful and made our experience easy and enjoyable. Thank you Kenyata!

5 stars! Rosalia assisted me in purchasing a new oven and she was awesome! So friendly and made the experience simple and easy! Thanks Rosalia!

Carol Bell was the best help ever. She was able to guide novice me down the best path to purchase some Shower hardware for a rental that I take care of. She searched and found the correct configuration as a replacement. So I did not just shoot in the dark on Amazon. So Amazon lost a customer that day. Carol was great and surely will be in the future. Plus she has the keyboard that lights up with pretty colors. I got me one of those.

Erik Cervantes was wonderful to help me out when choosing bathroom fixtures and faucets. He was so patient. Our plumber was impressed that ALL the necessary parts were ordered and on hand. Thank you Erik!

Pacific Sales Dave Sablan was excellent in helping me order a dishwasher online. Thank you for your assistance.