Panda Express, Bonita CA

I would give this place zero stars if I could. The horrible customer service from the manager Stephanie will forever make me never come back to this restaurant again in the plaza, Bonita mall, the “Manager”, Stephanie, did not go out of her way to make me happy. They do not advise me of the no refills on fountain drinks unless it’s a large drink policy, which they do not post anywhere nor verbally tell you when you purchase a regular sized fountain drink (like I should know their policy even though I’ve never eaten there before). Her answer was we haven’t done it in three years and that was that and walked away from me without another word. The food was mediocre but the service was terrible. No customer service whatsoever. I would not recommend this place whatsoever.
I left very thirsty and still hungry.

Worst food I have ever had.
Cool everything rubbery chicken.
I will not go back if they paid me

Last time I was there the worker was telling me to pay to the other cashier when a senior man was paying there. & I had to tell the worker in spanish that I can't move the customer that the cashier has to wait for him to finish the cashier was like hurrying people up. It was a Filipino lady. That to me was a bad customer service. Hurrying people up to pay.

What's not to love about Panda Express. I mean really.

Oh okay. I don't know if San Diego has any drive thru Panda Express's like the other city I lived in.but that's more like a bonus because come on.who doesn't like orange chicken, super greens and honey walnut shrimp?

I used to be hungry and overweight, then this Panda came along, filled me up and got me shredded. No more gym memberships for me, only 5 sets of door rows till failure, followed by 10 sets of open and holds till you cant hold anymore. The door is so heavy legend has it Ronnie Coleman came by and had to scream "lightweight baby. " Arnold Schwarzenegger came by and thanked it for getting people fit again. Like I said, i used to be overweight, now my abs have small abs inside them. Once i get done getting my swole on at the entrance, i go in and grab food.

Be careful to watch the amount of the steak they give you.
Very disappointed in the quantity of the black pepper Angus steak I got last night. They charge $1.25 extra and that’s not a problem, but I got three pieces of meat. It was good but I didn’t order a vegetable bowl I ordered a beef bowl.

How are you going to give me teriyaki chicken without the teriyaki, even after I asked for some. Also, why all the workers always looked stressed out. You can cut the tension in the room with a knife.

Julie - food server was rude! This place is usually a pleasant place to come to except for today.

Always good food here. Great portions. Always fresh. Friendly staff. We come here once a month. Love it.

The food is sooooo good! They're quick, and I'm always in and out in under 10 minutes. The service is great, and no complaints here.

Food was hot and fresh. Manager and staff had good customer service. Best Panda experience yet.

Staff, fast, friendly, quick, professional, unfortunately portions have dramatically shrunken!

Food isn't bad, but service is incredibly slow. I waited for 25 minutes after ordering ahead & witnesses multiple times as employees would open to see my food.over and over and over. Feel bad for the employees but they need either more help or to speed up.

Can't beat Panda Express for value high standards and consistent deliciousness! Just wish they had EGG FOO YUNG!

It's a bad service I order by the app and I got there I was waiting for more the 20 minutes to get my food ready what is the point that you order by phone if they not going to be my food ready

For the pass year the service was slowly going down but yesterday I've never seen so many customers so mad at them when I brought the food home the noodles were not cooked and the teriyaki chicken was not cooked lucky my 93 year old mother threw it in the trash so no one would get sick. Hope no one got sick.