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Panda Express, Apple Valley CA

Address 20290 CA-18, Apple Valley, CA, United States
Phone +1 760-247-9499
Hours
Monday11:00am-10:00pm
Tuesday9:30am-9:30pm
Wednesday9:30am-9:30pm
Thursday9:30am-9:30pm
Friday9:30am-9:30pm
Saturday9:30am-9:30pm
Sunday9:30am-8:00pm
Website www.pandaexpress.com/locations/ca/apple-valley/20290-us-highway-18
Categories Chinese Restaurant, Fast Food Restaurant
Rating 3.5 19 reviews
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Panda Express reviews

19
Sort by: date highest rated lowest rated most helpful
Florence
October 02, 2023 3:37 pm

The employees were super sweet. And even tho they were busy, they were still calm and patient. Thank you

Octavio
September 24, 2023 7:29 am

Good food but they lack staff to keep the customer area clean, the garbage cans are full and a lot of garbage on the floor

Christopher
August 31, 2023 9:38 pm

Is the a common occurence across all locations in the Southern California area? The supervisor in black is always talking unrelated job chat on the headset while they are serving you, you have to wait almost five minutes to be waited on, and the main register is always broken, they have to process your payment at the drive thru, and the supervisor/associate hasn't a clue how to process a simple gift card transaction. What's up with the people they hire?

Mc Spanky
August 21, 2023 1:49 pm

Food is trash compared to the Panda Express on BV and AV road. The food here is always hard or not available or lacking flavor. Hence why I don’t order from here anymore.

Chantelle
August 16, 2023 5:52 am

I'm sorry but I just can't do this place anymore. It used to be good and one of my favorite places to get take out for my family. But like so many other places the portions and the quality have just really gone down the hill. I don't know what they've done with their rice but it is like eating dry paint That's peeled off a wall it's just horrible even the steam rice isn't nowhere near what it used to be. It just seems like everything has sort of the same flavor which is not much and unless you get something super spicy you really can't describe what you're eating if you're not looking at it. They have this absolutely Bland packaged teriyaki sauce that is just truly horrible. The sweet and sour sauce is right behind it with literally no flavor. They used to have really great chicken egg rolls and those have just changed as well I don't know what's inside of them but it's like chewed up dog food rolled in a egg roll wrapper. The only thing I still like are the little spring rolls those are still pretty good but as far as everything else it is outrageous to eat there and if you don't eat it the second you get it when it's piping hot forget it it absolutely doesn't reheat because everything is already overcooked dry nasty and just covered in sauce that nobody wants anyways. I have gone back three times in the last 6 months just to check and see and make sure it wasn't just a random bad experience but unfortunately no it's a consistent bad experience. I feel sorry for the people who work there. The drive-thru and people always seem like they wish they weren't there. I dont know how they're in business honestly. There are some great places for Alternatives such as Ono Hawaiian BBQ.

Nequita
July 08, 2023 1:46 am

I ordered fried rice and looks and tasted like white steam rice, and they barely gave me ant chicken with my green bean chicken item. If I wasn't at work, I would have taken it back.

Ruth
July 07, 2023 2:26 am

The food was fresh, but the one thing I’ve been noticed about them is their chow mein has mostly cabbage and just some noodles, it’s one of the main reasons I stop going there. The walnut shrimp is my fav, but they really need to step it up with the chow mein they might as well call it fried cabbage with crispy noodle.

Ryan
July 05, 2023 3:51 am

Food is what you'd expect. (Way better than the surrounding Chinese take out). Customer service is above expectations. Lily sets the bar in customer service and overall courtesy. All the servers as well as the staff preparing the food are excellent @ the food and accommodating orders.

gene
May 01, 2023 11:37 am

Wow! 'didn't expect the dine would be satisfying, a handsome selection of delightful dishes for an excellent price!

Mark
April 29, 2023 12:02 am

$30 for me and my wife 2 entrees and small drinks
I'm not sure if that good price food ok

Shelby
April 26, 2023 4:00 am

Very rude service. Forgot my wonton in drive thru went back in and asked politely girl up front was nice but the rest of the crew proceeded to stare at me with the dirtiest looks. Chicken was OK rice was crunchy and gross. Won't be back.

Christina
April 15, 2023 4:44 am

I know I got the shrimp so you only get so many but atleast give us veggies. I got 3 string beans with it. It was to go.

Rosalyn
March 22, 2023 7:27 pm

My family and I decided to dine in for lunch on Friday 3/31/23. We were greeted by all of the Panda employees as soon as we walked in. The employees were very nice and customer service is excellent. I want to thank the manager Cyn for acknowledging my daughter who is severely autistic and has sensory issues. Cyn asked if my daughter had sensory issues and I said yes and she told us that she would go ahead and let her staff know and told all of her staff not to be loud so that my daughter could be good and enjoy her meal. This is the first time a restaurant has ever done that for my daughter. I was so happy and emotional because it meant a lot to me. Even though it was something so small it was everything to me because the manager Cyn showed me how much she cares for her customers. Thank you again Cyn for going above and beyond for my daughter. You're the best!

Patti
March 18, 2023 2:31 pm

Great company and great customer service and great products and great prices and great food

JM Vega
March 16, 2023 4:08 am

Originally i have this restaurant a low rating but in all fairness they did redeem themselves so i have edited my review.
I have not personally visited this particular restaurant as i use them to deliver to my GF while she's at work. And do a decent job and she loves their food.

A. J. Hernandez
March 01, 2023 10:14 pm

Service by "Alure" was poor. The food was warm not hot. The broccoli & beef had a bad taste, so to be safe I didn't eat it. I requested four packets of hot sauce and received three soy sauce six sweet & sour sauce plus two hot sauce.

sear
January 29, 2023 1:39 pm

Literally the second time back to back the mess up a drive through order. It's not to important but it's definitely annoying. PLEASE STEP UP YOUR GAME!

Scott
December 05, 2022 1:42 pm

This location is skimpy on portions, I compared to apple valley Rd location which gives more

Cora
November 24, 2022 2:42 pm

THIS PANDA RESTAURANT CUSTOMER SERVICE IS AWESOME. EVERYTHING IS CLEAN FOOD IS FRESH. THANKS TO THE WORKERS

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