Panda Express, Simi Valley CA

I ordered last night around 8: 40 p.m. I received great customer service provided by a nice young lady. I believe her name tag said “Johanna”. She was very quick and friendly. Made my ordering process simple and with a smile. Very great service! Thank you for the hard work. Now a days it’s hard to get a smile from anyone.

Placed an Internet order last night, which turned out to be easy and efficient. The restaurant was crowded and seemed unorganized. They also, as always, guard their napkins like they were laced in Gold! The food portions were generous and the flavor was excellent.

Super awesome staff here and very friendly! Everyone I interacted with was so kind, 10 out of 10.

A decently clean panda. Staff is clean and professional, but its not exceptional in any way that comes to mind. Sad that they discontinued the honey walnut shrimp.

I hope y’all check reviews. Matthew is a great employee. Super outgoing, attentive and friendly. Great to see young men with such amazing customer service.

My family loves the variety of Panda fresh. There is something for everyone and we spent less there then we do at other fast food restaurants and still had leftovers for the next day. We found a table for all six of us and stools to spare. They currently are selling little stuffed Pandas for $5 or $6 which my daughter loves too.

They are fast and pleasant. My only criticism is that they should automatically be putting a packet of teriyaki sauce in the bag when I order teriyaki chicken. I shouldn't have to ask for it.

I ordered via Door Dash, BUT seriously, $30 for this!? ! Never again! AND that is not including the tip. Unbelievable! Barely enough for 2 people, SMH. Even if they charge more for DD, I still won't go back for the fact that their prices are so high. I quit Black Bear Diner, too. No food is worth that much money. It's time to quit being lazy and start cooking at home.
Oh, and their medium containers must be the old.smalls!

I feel like this needs to be addressed in customer service training. If a family of 4 getting premium meals and spends on a transaction 54.97 then you make the change available for a 100 dollar bill. My husband and I had a refusal for 45 dollars given in change. The manager refused to give us the change and refused the sale. She even remarked “Well are you gonna come back with change” ummm no why would we waste our time leaving to come back when you had the money…. Crazy to think that they refuse an expensive sale and throw the food away to give attitude about 45 bucks…. There’s nothing written on anything to imply this rule.

The quantity of entrees are very little specially in string been chicken, you barely see chickens

Take out order. Orange chicken was fresh & delicious as usual. Staff was friendly & smiling.