Paragon at Old Town, Monrovia CA

Great apartment community! The staff is always helpful whenever I need anything. Not to mention it is located in a calm area with wonderful people, Glad I chose to live here.

I delivered documents to a tenant at Paragon.
During my delivery, I stopped by the office to see if they had any vacancies because the community was so beautiful and the location is phenomenal. The staff was so friendly and sincere. I hope to lease an apartment with them very soon!

I’m very disappointed in how I was treated after bringing concerns of mold forward. Further, rent is inflated, the garage gate is regularly broken, which leads to safety concerns, and the overall care and cleanliness of the building has worsened significantly ever since Sequoia took over management. Even during Covid, I would often have to call to ask that hallway carpets were vacuumed, let alone cleaned. Trash would regularly be present in the hallways for days. When neighbors moved out, I had to call and ask that their dirty refrigerator, dishwasher, and oven be removed from just outside my door (also during Covid) after being there for nearly a week.

I moved into this building and currently live here since February of 2020. The drain pipe of our sink clogged and the apartment was flooded while we were out of town. The property management had the drain cleared and tried to clear the case when we informed them that a mold issue would occur. Only then did they tear the walls apart and attempt to dry out the walls correctly. With the pandemic the pool and gym were shut down and 6 weeks after the state of California has approved them to reopen it still isn't open. We've been informed that when it is open it will be during the staff's working hours only. I feel like the company cut staff for financial reasons and has decided on profits over their residents. The carpets are often filthy now and the elevators are dirty. I am not criticizing the staff. They are hard workers but are understaffed. Without the amenities this is just an overpriced 800 sq. Ft. Apartment. The company has offered zero in rent reduction for their inability to properly deal with the pandemic. The management is strong on their sales pitch but underwhelming in delivering service to their residents. Very dissatisfied.

My intellectually disabled sister and I are grateful to you, Amanda, and to all the lovely and courteous representatives we have met at the Paragon. The gracious hospitality and assistance we have experienced over the years has been, and continues to be, exceptional.   

We have a nice view from our unit and enjoy living at the Paragon, in Monrovia, CA and feel a little safer and secure in our gated community. The premises are well maintained in this beautifully landscaped building.

Soon we will be building on this five-star experience as we transition to a similar residence, out of state. It is truly about maintaining a quality relationship with Sequoia Properties, the parent company of the Paragon. Near or far, my sister and I can count on their excellent staff of professionals.

We were looking for a rental apartment in the general Pasadena area. I was Very impressed with the staff from my very first phone call. Though I worked Mostly with Amanda at the leasing office, everyone at the front office is very professional, welcoming and helpful. The apartment is very well planned and comfortable and you cannot beat the location!

I have lived at the Paragon for almost 8 years (I moved in the summer it first opened). When I leased here it was only for a year and then I was going to purchase a home. But after a year I fell in love with the area entire community and The Paragon became "my forever home. "
Last Fall new owners took over and have been making some wonderful changes and upgrades. Yesterday, I came home and we now have new luxury patio furniture by the pool to go along with our newly upgraded barbecue area. This is just one of the many features that are being implemented in our community.
I would like to thank Lynda, Vanessa and especially Micah (who has been at the Paragon for almost 5 years) for always being there!