Patel Mayur Inc, Burbank CA

My experience is outstanding from office starting with Elise and right up to Dr. Mayur Patel himself. He recently worked with my father at St. Joe's Hospital and he went way above and beyond the call of duty for him. We had a very bad experience with the hospital case worker and Dr. Patel jumped right in and called our insurance carrier himself and took charge. The personal touch that he showed not only that day, but days to follow, without going into too much detail was in my opinion very kind compassionate and unexpected. These days you are not able to find this personal touch, it is not out there for any services that are in the health care industry. When the ball was dropped by the hospital, he called us on his day off to make sure that our problem got resolved. The gentle care that he gave my father who is 96 was touching to us. He never made my sister or I feel like we were imposing on his time. I personally am going to use him as primary Dr.going forward, I feel confident I will be in good hands. I have so much more to say, but the most important is, our experience was outstanding and I hope this will assist you in making yours.

I would avoid Dr Patel if possible. Although the office staff are friendly, the atmosphere is a bit chaotic. There is no follow up on obtaining hospital records and Dr Patel doesn’t seem to be concerned that he isn’t aware of my medical history. Actually, he spent all of about 3 or 4 minutes with me. The rest of the time I was attempting to communicate with his physician’s assistant. Dr Patel appeared to be uninterested in listening and quickly left the room.

After almost coming close to death (fell in the bathtub and couldn’t get out for 19 hours) I was at St Joesphs hospital for 5 days. Dr Patel came to see me one time only. He was suppose to be my main doctor. The heart Dr was excellent and spent time talking with me. Patel didn’t
really even speak to me His assistant came twice and I couldn’t understand anything she said. I was sent home with my elbows still bleeding and not treated. My son called the Dr and he never called him back. Dr Patel was truly the worst. He made my nightmare experience even more painful.

Dr. Mayur Patel and his staff were warm and welcoming throughout my entire care experience. Their team always felt accessible and I appreciated the professionalism throughout our many conversations over the phone and in-person. This meant the world to me as my family and I navigated a very stressful time in my personal health. Dr. Patel was quick to assess, act, and recognized when I needed unique care. He personally made the calls and requests to connect me with a specialist. I felt supported by his staff as we navigated the the complicated HMO referral process. A special thank you to Elyse for her time navigating communication between complicated virtual systems and a new medical group to get me the care I needed. THANK YOU, Dr. Patel, Elyse and Elizabeth. I am on my way to better health thanks to all of you!

I have seen Doctor Patel, amazing Doctor very professional but unfortunately his receptionist Elizabeth very rude and doesnt relay the messages to Doctor. She is very loud and unprofessional. So sorry Doctor I would give you five star. Please train her how to work just because of her I cancelled my second appointment.

Dr. Patel is the best! Elizabeth at the front desk is very friendly and the ultimate pro at drawing your blood. Not to mention Elise, very helpful. I am so grateful a friend referred me.

Disgusting bedside manner. Incredibly rude to me where he actually hung up the phone mid conversation. You want professionalism and someone that truly cares for you - DO NOT see him! He told me that he has 35 patients a day, as if to justify why he wasn’t able to answer my question. He isn’t even worth the 1 star!

Dr Patel has been my primary care physician for 18 yrs he is an excellent Doctor and has taken care of my entire family for years. He has been my husbands doctor for 20 years and my sons doctor for 10 years Caring, Professional and always has the time and patience to explain things to you and offer options he always returns calls and has time for his patients. Dr. Patel we love you

Stay away and do not let him “treat” your loved ones. My elderly mom was hospitalized and he jeopardized her care while in critical condition, never seen a “doctor” so rude, incompetent and inconsiderate. If he gets assigned to you just do everything possible to request someone else he is literally dangerous!

Dr. Patel is thorough and was able to troubleshoot many complex issues for me in my very first visit. He's excellent at diagnosing and coming up with excellent solutions for wellness and health. After searching for a doctor for years he came highly recommended by 2 physician friends & I'm feeling lucky to have such care! Great staff as well.

I have an extremely rare form of lupus and additional lung issues. I feel safe and cared for each and every time I visit. Sometimes there is a wait but that is only bc there are critical cases that need prioritizing

Over 1: 15 minutes late for my girlfriends urgent appointment. Then a nurse asked my girlfriend if another nurse can see her. Do me a favor and see someone else. He is not a professional person.