Patrick Fitzgerald, MD - Arch Health Medical Group

I was recommended doctor Fitzgerald through my OBGYN. I was experiencing debilitating vertigo and I waited three months for an appointment. At the appointment nothing could be done for me, Dr Fitzgerald offered a corrective surgery or to come back if I experienced more vertigo symptoms. I had not met my deductible yet and I was charged over $300 for a new patient visit. I did engage in a hearing test with another physician before seeing Dr Fitzgerald. At no point was I told about the cost of this visit, which was much higher than other medical professionals. I’m still suffering from my symptoms and Dr Fitzgerald did absolutely nothing for me. My primary care did more by offering a medication should symptoms arise again. Now I am currently trying to dispute the charges but I feel completely taken advantage of. As a student these charges are not something I can easily pay and my health should not have to suffer just because this doctor charges an obscene amount. They should be ashamed of themselves honestly. I am now disputing the charge but no doctor should charge a patient $300 for a 10 minute visit where nothing was done.

Waited over an hour past my original appointment time and left very disappointed after. Was offered no solutions and the dr came off as uninterested and condescending. A giant waste of time, look for someone better.

I called to make an appointment and the appointments were about 2 months out. I wasn’t surprised by the wait but I was surprised that they require a Covid test 48 hours before my appointment. I have no cold symptoms and am recently vaccinated. Now they want me to make 2 trips to the doctor? Very inconvenient. The pandemic is over. Not patient friendly!