PDS-Propane Delivery Service, El Cajon CA

PLZ READ! This company and the owner Jim scammed us with $800 dollars a month on propane supposedly because of a very large leak. I own a Construction company so I know how things work. I brought One of my licensed plumbers to trouble shoot and we never found any leak. He promised and was 100 percent sure “according to his team who came and trouble shoot” that this leak was coming from underground. He said special tools were used to determine where this leak was coming giving him The exact location and wanted me to dig out the existing line that was supposedly leaking. I decided to not spend all this crazy money in labor and material digging a huge trench so I installed a regulator and put the “leaking line” under pressure by filling it with air. We left it under pressure for a few days, only to find out that air never leaked out so I’m assuming propane magically leaks out? ! What a scam, not only did I saved hundreds of dollars by not digging a huge trench in my yard, but found out how dishonest they were! When I spoke to Jim after telling him what I had done he literally told me “well The leak must of fixed it self, this happens regularly! ” Lol this should just let you know the company they are. FYI when I caught him lying he was super defensive telling me how he was doing me a favor, classic whiplash!

PDS, which is a local company, has great customer service and excellent prices. We switched to them after a large company didn't deliver propane when promised, in spite of several phone calls, and left us with an empty tank during a cold spell. The large company was also more expensive and billed us incorrectly a number of times. PDS follows through with promises, checks our propane level regularly, and is easy to work with. My husband and I highly recommend them.

Update: I highly recommend this company, I've been a PDS customer for many years and finally had the pleasure of meeting Jim in person. He is an old school common sense, no drama man and that's how he runs his business. Other companies nickel-dime you with frivolous fees. Own your tank and stop being under other companies lease control. PDS will sell you a tank and provide full service. The țank will pay for itself in a few years and that's when you start saving mucho dinero. Thanks Jim for recently solving my problem once more.

The owners Jim and his guys are so great to work with! They went above and beyond for us last year when we purchased our tank. They made sure we didn’t go without propane and treated us like family! We highly recommend them to anyone that uses propane!