Peet's Coffee, Redwood City CA

Nice clean Peets. Went in 20 minutes before closing. They were no longer making coffee but made me an Americano. Had already put away the milks and cleaned up the condiment table. Workers were so busy cleaning to get out of there that I couldn't get their attention to get some milk for my coffee.

Oh Peets, why did it take so long to fulfill my order when the shop wasn't that busy? 15 mins is too long to wait for a latte.

The iced lattes are usually pretty good.as with most coffee shops sometimes the drinks taste different depending on which batista makes them.but the staff is very nice.

Well it's really not the coffee but the experience of going. A query, how many cups of coffee do you need to change a light bulb?

This Peet's coffee doesn't let service animals in the old lady with pink hair will chase you out even if you have a certified service animal and the manager backs her up they don't care about disability Rights no one should go to the peets

Closing at 3 pm? Reduced the variety of beans at the store? I don't want to order online after losing $80 order in the mail.

This ain't no Starbucks these people have their own flavor I like this coffee shop their help is polite, coffee good what more can you ask for.

Docking two stars. Been here a few times when the lady w the purple hair takds my order.

Once i didnt get my food Period, ended up leaving. Cause i didnt eanna get her in trouble.

Another time my coffee took a very very long time.

If youre ij a rush id say go elsewhere. I used to love peets.

Great coffee but a little slow on the prep. I order via app and have to usually wait a few more minutes past the wait period provided. But always the order is always right.

Wasn't a great experience this visit. I've been coming to peet's before they arrived on the peninsula. Alan usually is my Barista in the morning's, when you know what and how your coffee should be made to be cutting corners then try and make me think I'm getting the same product lacks integrity so for me unless Alan is making my beverage I will kindly decline my purchase smdh.

Great spot for a coffee break. Clean, spacious inside, plenty of outdoor seating, friendly staff.

Second time I come in and I get the wrong order. I requested a Mac and cheese for my kid and I get something completely different. I trusted they got the order right so I didn't ask for the receipt. I get to the car, open the bag and it was something different. I got back, they said "here's your receipt and this is what you paid for. " I tried explaining that I did not order that and she went back to "look at your receipt. " Don't ask your clients if they want the receipt or force the receipt on, or maybe recap the order every time. How about you offer a solution? You know well this happens often. No sense of care but more like this is the law, and this is it.

Poor customer care.