Pennymac, Agoura Hills CA

I refinanced my home with penny Mac and the process was smooth as can be even during the pandemic.

The overall process took less than 6 weeks from initial discussions on refinancing. Overall the PennyMac team was straightforward and easy to work with.

Pennymac is professional, accurate and pleasant to work with. Great experience and closed in 30 days! Rosario was amazing!

From start to finish, everyone we interacted with were super professional.
We were kept informed of the status of our loan on a regular basis.
Questions were answered promptly. Would recommend PennyMac Loan Services to anyone.

Nathan was fantastic! He followed up on a question that I had and then sent me weekly updates so that I knew exactly where we were in the loan process. Thanks for making this quick and easy! We are so excited about our new loan and rate.

PennyMac purchased my mortgage a few years ago. I decided to use them again when purchasing a new home. The process was very smooth, start to finish. The reps were helpful and knowledgeable. Closing was completed ahead of schedule. Would definitely use them again.

The entire refinance process was without issue and every employee was such a pleasure to work with. Each one engaged me as if I were their only client and treated me not only professionally, but also with kindness and care. I highly recommend PennyMac- the whole process couldn’t have gone better! The documents were accurate and the notary was great!

I had and awesome experience working with this team. Suzanne Martinez
which was my rep to work with. She is the best rep I have ever worked with in my entire life. I would recommend PennyMac to anyone.

Everything was smooth and felt easy because the PennyMac staff did the work well, efficiently, and clearly. We are thankful for such a smooth process!

Our recent home loan refinance with PennyMac was the most pleasant home refinance we have ever experienced. The transaction went smoothly and the representatives were helpful and friendly. We are saving hundreds of dollars a month and simply thrilled! Thank you PennyMac!

I used PennyMac for my original VA loan for my home in Dallas. Recently, rates have dropped and I was able to complete my refinance lowering my interest rate significantly (it was already low) and my monthly payment.great painless experience.

The loan processing agents were excellent and called me weekly to keep me posted on the status of my application. They also promptly returned all of my phone calls and addressed all of my questions and concerns in a timely manner. They worked around my schedule which made the entire process quick and painless.