Pet Envy Grooming & Boutique, Visalia CA

I do not recommend it, my Maltese is a 6 year old dog.polite, very quiet, he lets himself do everything! Without moving, and they cut off a piece of skin that was left hanging and they never took care of it, only apologies and that they did not charge me for hurting him.

I love my pet groomers they are so amazing thier staff are so professional and loving to our Rogue and Onyx, thier service is exceptional.when I leave my fur babies with them I have no worries, they are in great care they always come home fresh, clean, and taken care of. I give the 10 stars.

My experience with them was horrible! Despite repeated instructions to manager and staff, they cut my dogs hair very shot. He is shivering and startled from the experience. This has left my dog traumatised. On questioning they said that the groomer read wrong notes.i would never go thete.

This place used to be. SUPER GREAT Not anymore the last time I took our babies there we got there early and oh the crying coming from the back end heard dogs crying out like Ive never heard before. When we got our babies out.they overlooked trimming ones nails. No longer go there found a better place!

Best experience!

My dog Pebble is so hard to trust new people, but she definitely found her a groomer! I will only be taking her here, along with my other 2 dogs!

Service was fast, friendly, and affordable.

Listen to me, DO NOT COME TO THIS PLACE.
I dropped off my dog in the morning, picked him up in the afternoon and I was absolutely horrified by how they made my dog look.
He has a HUGE bald spot on the top of his head, as well as multiple other bald spots on other parts of his body. His ears are still dirty, unbrushed, and unbelievably long. There are pieces of fur that are longer than others all over him. His face is still super dirty and he has tons of eye boogers, even after I paid for a bath.
I have a toy poodle who has never shed before. NEVER. I picked him up today and he left fur all over me and my car, as if they left the excess fur they cut off on him.
This is absolutely unbelievable. I’ve taken my dog here for a few years, and they have messed him up in the past. They’ve treated him horribly in the past but I’ve always chosen to go back for some reason. Never again. I’ve been wasting my money and traumatizing my dog for years for what? !
I’m never coming back to this place, and I suggest not ever considering this place a groomer for your dog.

Not sure when this place started going downhill, brought my St. Bernard for a standard groom, never asked for a cut. She was done in 2 hours completely shaved with an almost bald patch on her left shoulder. The only time we ask for her to be shaved is when they need to shave her fur that gets matted. There were none this time. Our St. Bernard has been here before and we never received this service especially for the price we paid. I used to bring all of my babies here and they would come home with bows or bandanas, we haven’t got any of that the last couple months.

Convenient location and reasonable rates, receptionist Holly is very polite and accommodating with scheduling and notices for appointments and pick up. The groomers do a good job, and they always make sure you are happy with the cut before you leave.

Been commig here since they opened we have 3 toy multi poos but with Angela out on leave it was hard to trust anyone else plus everybody rushes to shave them down.and despite not have tangled hair they keep insisting. It makes there job faster and easier but Angela never suggested this. Well took one in on Tuesday manager and the other girl checked she had no tangles we comb her regularly. I SAID NO SHAVING HER DOWN TO THE SKIN.they said it shouldn't be a problem.i said if there is please call I will return to pick her up.well 4 hours later I get called to get her she was bald. The groomer shaved her down to the skin.i called after returning home spoke to manager she said it was a mistake that they would refund my money it never happen. I will never return here again I've noticed business is a little slow this may be why. PETS ARE FAMILY. We take that serious but I guess not all business do.p. S.never pay till they bring your pet out.

I had 2 great visits, 1 visit, the groomer did a poor job with brushing my dog out and the manager comp'ed a bath/brush. And I had ANOTHER poor brush out despite my reiterating this request. I feel that the anonymity of the staff can promote less accountability.

This is my go-to for grooming my husky now. They’re quick and professional and the price is fair. I also enjoy how modern they are - confirming and updating appointments by text.

Highly recommend Pet Envy for your grooming needs!

It was great. Walked it, handed over my dog, looked at all the merchandise, paid and walked out with my dogs nails nice and trimmed.

I've taken my dog there three times and was very pleased until yesterday. Maybe the groomer had a bad day as she rushed her work. The haircut was really sloppy.

Good customer service and excellent grooming very satisfied with my visit and so is my doggy

I was under the impression that provided excellent service but was disappointed to find that is not the case. We took both our dogs in yesterday and when we picked them up we discovered a patch of fur missing from our dog's neck with some blood and scabbing. We will not be bringing our dogs back here. They didn't even notify us that there had been an incident.

I have a 150 lb cane corso. Business tend to turn.me away when wanting him groomed. But not pet envy and they done a great job

I’m not one who normally leaves bad reviews but this one really upset me and it is honestly shocking how they still had me pay. I asked for a teddy bear cut for my pekingese and I got an uneven, choppy cut with ears untouched. It looks like they rushed it through which I don’t understand how when they had him for 5 hours! Very disappointed. I will NOT go back again!

Edit: ONE MONTH LATER AND I'M STILL GETTING TEXTS. FOR THE LOVE OF GOD STOP MESSAGING PEOPLE WHO ASK TO BE REMOVED FROM YOUR DISTRIBUTION LIST.

I used to love you guys. USED TO. When we lived in California. Four years ago. But despite calling, texting, and emailing saying that we don't live in California anymore and to stop contacting us, we STILL get spammed with the latest deal, sales, etc. So I'm hoping this will catch your attention. I don't care what you have to do to stop the messages, but STOP CONTACTING ME. We don't even live in the same state. For the love of god, lose my number.