Pet Food Express, Woodland Hills CA

We love this place it's a great place to wash your dog.

Update:
I would give it a 10 if we could. Last night our two dogs got skunked! At 8: 45am my wife called Pet Food Express and left a message, as they don’t open until 9: 30, asking if they have shampoo for de-skunking a dog. We called them as they have great dog bathing facilities. The manager replied immediately telling us to bring the dogs in then and he would have someone open the store for us. That is fantastic service. The clerk wouldn't even accept a tip, saying helping is their business.

DIY bathing is overpriced imo.
You must buy tokens, each one allocates approx 20 mins of bath time. $54 for FOUR tokens! That's almost as much as a grooming session without the mess ‍️

The staff is very caring and knowledgeable and they are happy to help customers find what they are looking for and what they need for their fur baby. I have been coming here for years and they have a great selection of everything. I love the staff. Thank you all!

HAPPY to say the associates in this store are EXCELLENT! Two days in a row I went in for info and products for my new pup and the helpfulness was almost shocking.

A hidden gem! I don't know if I just have perfect timing BUT it's never really crowded when I come. The staff really know their stuff, too!

Self-serve dog wash is easy to use, affordable, and convenient. Plenty of time to get a deep wash, rinse, and dry. Employees were so kind, helpful, and accommodating. I recommend visiting store, and we will certainly be returning.

Not good. Ordered special dog food 2 weeks ago and was told we would be called. Didn't happen. Then after 2 weeks was told they cant even order. Also no one offered to carry a 33lb bag for me. Their payment machine was down and water was leaking from the ceiling.

Great selection of quality food with knowledgable friendly staff! My girl is diabetic, blind and deaf. Ever since we switched her food she has become a 14yr old puppy!

This a cool place however there reward system is horrible, my husband and i have been coming here for 3 years.and we have yet to get a reward you have to buy a 1000 points before you can get a reward shut! Petco is only 100 points SMH

It's a smaller pet store, but it has just enough of everything that I don't need to go anywhere else for dogs or cats. And the staff is knowledgeable, friendly, helpful, and obviously love dogs!

Lots of great stuff for your loved ones! The best of the best food, great selection of toys and treats. Super pricey, though. Not for the faint of heart.

Used to be great. The people make the experience. The new staff are NOT the same! The new assistant manager is not a good business promoter and just lost two of their best customers (us) due to terrible customer service. Never embarrass me! On principle! Calling me out on a promotional price that was set up in your system and honored from the store manager at grand opening! Now you come along a long time later and not only won't check your computer that our info is contained but embarass! We walked out and left about $70 of products we buy regularly on the counter and we walked OUT! Taking our business somewhere else! Your selection is weak on bird supplies and other pet supplies anyway! We stayed for the people and the price guarantee but you just botched that up. Should be demoted. Terrible.