Pet Haven Cemetery & Crematory, Gardena CA

I was very pleased with the service. The staff was very kind and nurturing.

Most economic and efficient place I've found. Also staff is very friendly.

This family run business is kind, supportive, and reasonable. They can recommend home euthanizing, which we did and were very grateful. Have used them for three pets.

Wonderful caring people. So comforting to know that my babies are in a safe place forever.

It's gonna be a no from me. If you are suffering the terrible loss of your pet, this is not the place to go. They do not care about what you're going through. Not even enough to fake sympathy, which is the real issue here. It's just "what do you need" "here is the price" and "here are the ugly cheap plastic boxes we can put your pet in. " You could be crying your eyes out and the receptionist wouldn't bat an eye.

For some, maybe you prefer the emotionless transaction, if so, this is the place for you.

The grass is patchy and the place is overall not as nice as it should be. I would not want to leave my beloved pet in a place where they could care less about watering the grass or making it look presentable.

Trust me, there are better locations to take your pet, places that actually care about what's happening.

Also, if it is possible, it is better to pay the extra $60 at another place because they will actually give you a nice box, paw print, and will be more sympathetic about your loss.

I personally couldn't bare to think of leaving my pet in such a cold, dirty, and emotionless place.

Also please read the 5 star reviews thoroughly. A place that is described as unwelcoming, unclean, sad, grey, and dingy should NOT be rated 5 stars.

I am giving this place 5 stars for many reasons. First due to the affordability; prices are extremely reasonable. Second the staff are very accommodating to the family members and do not rush anyone', when making important decision. Third they provide you with a place to grief. So the down side is the site. The grieving area should be a bit more cleaner and bright. When I placed my baby on the bed provided it seemed old & dingy. My first impression of the site was it look a bit sad & overwilling. Yes I get it. We are at a pet cemetery but it should feel welcoming. I feel that the grass should be green & clean. And it seamed to feel very sad and grey. I guess I just wanted to feel at peace that I was taking my baby to a place that I wouldn't mind being at. I just didn't get the same feeling as if I was a mortuary at a cemetery.
But I would like to say to all staff thank you for your services. You all made it a bit easier.

Walked in for a quote, but the unpleasant receptionist made me turn around and go elsewhere. Her demeanor was apathetic and robotic. I feel like it’s very important for a business like a Pet cemetery to hire someone that can actually show some empathy to their potential clients.