Pet Zone Tropical Fish

Great mom and pop fish shop. Highly recommended shop for any local monsters fish enthusiasts.

Very friendly and helpful owners. Good selection, take your time and really look in each tank. Not everything in there is labeled on the tank. I've found some great fish! Good prices and really convenient.

Great assortment of fish! Friendly family owned business with lots of knowledge on fish and their ecosystems.

They have a great selection. But they are not upfront regarding any guarantees about fish. I bought a blue eyed bushynose pleco along with some other fish. The pleco died in less than two days and the store would not replace or give me store credit for the fish. When I called, the man working told me the fish are only guaranteed for 24 hours. I did not see this policy posted anywhere in the store or on the receipt. Their website only addresses a policy on shipped fish but I didn't find any information regarding live fish purchased in the store. They need to be more upfront with customers.

Great freshwater fish store. They carry all types including monster fish like arowana. The couple who owns the store are super friendly specially the Mama. Papa a little bit grumpy but that's no issue as long as the fish are healthy. Parking is just a little bit tough.

Clean fish tanks, healthy fish, and very good selection. I could tell it was a good spot the second I looked at how clean the tanks were. Good stock on aquarium equipment as well!

I ordered 10 albino tinfoil barbs from these guys I was greatly impressed when they came the next day all alive and healthy as I live in Wyoming and it’s cold in December I would do business with pet zone again

This place already has my business for life. I've ordered hundreds of live fish online from every of the top retailers, and while some are still very good, this place stands. I've had had HORRIBLE lucky finding a good-sized, good priced iridescent shark and have had 6 arrive at my house from other places with ich, diseases, fungus, and although I am a hell of a fish doctor I have only had one live. I got two two PRIMO specimens from Pet Zone today that I cannot be happier about. They shipped next day, not delay. I also got two narrow leaf Java Fern which I haven't seen in other stores and where in absolute in impeccable condition. You guys rock. -MM

Bought koi here and bought koi at aquatic warehouse on complex st. Bought what seems the same size and quality koi at both places. At Pet Zone the price was $17 each and aquatic was 4 for $100 or $30 each. The selection was much better at Pet Zone and the prices are cheaper. Wanted to give Aquatic warehouse a negative review due to the guy that nets the fish swapped fish on me (I believe intentionally), quickly wrapped them up and took my money. Didn't get my red and white koi I really wanted. Instead he swapped it with a yellow fish (YUK!). This lady at Pet Zone is very nice honest person. Everything was straight forward and much easier to select and complete my purchase.

This place is a scam. I ordered a UNS 60u natural wood finish fish tank cabinet in 1/2020. I was informed that the item was on back-order, which I was expecting due to the popularity of the cabinet. I waited until 4/2020 when I got an email and account update indicating that the item was shipped; however, there was no tracking or any other information available. Given this all happened during the COVID pandemic I was trying to be understanding and giving them plenty of time to sort out any issues. However, it has been an nightmare reaching anyone over the past 3 months. I have texted them multiple times and 95% i get no response, I tried calling and only able to get answering machine despite their recording saying that they are now open. The 5% of the time I am able to get a response via text, they've always said that they will contact me in "a few minutes" which always ends up being no response. Now for the past several weeks, they have completely stopped responding and have stolen my $300 with no product or update. I did try to give them benefit of the doubt given the pandemic, but this is unacceptable, they are basically scammers. Please think twice before buying from them, they will take your money and ship nothing!

Lovely people. They would recommend what you need. They're always happy to help you with anything that you might need. Great service. Best priced.

My Hubby and I can’t express enough how AWESOME Pet Zone is! We normally go into the Convoy store but finally made it to the University location to pick up 2 fish that have been on our DREAM/WISH/BUCKET LISTS! We went in thinking we were buying 1 and ended up with 2 RARE AMAZON PUFFERS! Even getting there at close we managed to end up leaving with 2 additional tanks but the prices were so reasonable/LOW, the additional splurging didn’t feel wrong! No buyers remorse here especially when buying from our favorite Tropical Fish Franchise! We love you guys and thanks for making us feel like family from the first phone call we made into your store! ;)

Ordered a srd from these guys and it’s absolutely beautiful and max has helped me with everything I need. Really nice dude

Review and poor score is for their online shipping and customer service. I’ve ordered twice from them and both orders had issues showing lack of care by the staff and poor husbandry.
First order of six Otocinclus catfish, two of them were clearly in bad shape and should not have been shipped out. I now have four catfish left. Second order, they forgot to put a heat pack and temps were cold overnight. Water was ice cold when it arrived and fish looked very bad with two DOA and two more on deaths doorstep. Upon closer inspection of these ten glow light Rasbora, they are all skinny with sunken bellies. Three of them are very skinny any listless, barely able to swim. It’s clear these guys do not even look at the fish they are catching and bagging. I would never ship fish like these and I worked in the aquarium biz for a long time so I know quality livestock and good shipping procedures and this ain’t it.
They use a random separate email for their doa claim in an attempt to screw people out of their claims. By the time I was made aware of this separate email, it was too late for my claim. They want you to mutilate the dead bodies of your fish also to get a doa claim which is disturbing. I wrote an email about the above issues and they didn’t read it, just sent a canned response back and no offer of credit or anything to resolve the issues. Never again.

I honestly had such a great experience here I had to leave a review. I came in for a betta I first called ahead and the guy at the convoy suggested I go to the location at university as they had more variety available. The older couple at the university were so sweet and nice she even gave me live bloodworms to feed my betta. Just the whole vibe in the store was nice, they also have a black cat as a security guard there (lol). Wanting a friend for my betta I got a zebra snail from the convoy location and am so happy with them both and plan to get more. Thank you guys for still being open and so helpful and friendly during the COVID-19 crisis. 100% recommend this place call ahead or look online to avoid any confusions they even offer online ordering and curve side pick up.