Petco, La Mesa CA

Always great. Grooming is always done amazingly. Staff is great. Grooming department is awesome.

Based on my experience here, this place was good overall. Customer service was average. Good variety of items, animals, etc. Store seemed clean and organized. No issues. Would recommend and would return.

I typically shop at this Petco store so decided to get my animals vaccinations here as we’re moving soon. The staff was unpleasant and rude to the man behind me in line and made me feel really uncomfortable to be spending my money there. They began to mock him when he left the clinic. The services were also $77 more expensive than expected. They were also having a problem with their machine and weren’t accepting credit cards and ‘knew about it all day’ yet there were no signs or people to let us know until we were paying for our supplies and the clinic vet bill.

Went in with my daughter (26) looking for powered kitten formula for myself and she got pellets for her cats litter box i dont remember what the price was for her pellets but the kitten formula was alittle expensive but my baby kittie needed it so i had no choice to grab it but overall i love this place

Honestly, i really like how willingly helpful the staff and management are at this location! Great inventory and stocking too! Bettas and other animals are well cared for and rarely see any dead fish here. Not sure why the lemon grove location manager said they don’t sell single crickets and only pre bagged by 40,50, & 60 count at their location. I’ll keep coming to La Mesa!

Went to Happy Return to drop off a item to return, inside store. No purchases, had to wait for employee who could process the return.

Started our day at the loft. Always good energy. Love listening and talking to Sammy L. Our bar guys Kelly always remembers our name as well as others.
Went to our seats and were greeted by Karin and supervisor Dave. Always fun, professional and welcoming.
Only concern is there is frequently a puddle/lake under our feet. 304 row 7 seat 2-3.
Karin has gotten housekeeping? To come and squeegee the area. She usually does that before we get to our seats.

Nikki at checkout provided amazing customer service! She was helping me by retrieving my rewards on the phone with cust.service, while simultaneously ringing up all the other customers on the other register. Give that girl a raise!

Poor customer service.
Jovanny refused to groom my dog. But another dog of mine got groomed with same matting issues. Looking at the reviews he refused to groom dogs. Petco should probably look into how many dogs he rejects for servicing- it’s his job to groom the dogs.

Workers are great (despite sometimes experiencing staff shortages). Haven't had a single bad experience at this location!

Our appointment started about 5 minutes early which was great! Vet and the Vet assistant were kind and informative! My dog felt comfortable being held by them

Denise was an amazing help! She helped me get my flea meds I needed and I was in and out highly recommend

An average pet store. I was bringing my cat to the vet.
Edited: I am impressed with the quick response so added another star. It's not the store's fault that it's on the smaller side. It's difficult to get product for all animals in an average size building. I would like to see more cat toys, catnip, and cat grooming supplies that are not made in China.

The front staff, she was great. When i was leaving empty handed she if i they had what i was looking for. Since it was slow, she walked away to assist me. She found what i was looking for at the price i wanted. Petco is way more expensive than most pet stores, so i rarely ever go there. Im glad i did that day.

Super expensive and horrible customer service 29.99 for a Beta fish. Alpine fisherie 1.25

I'm thrilled with the service and educated team members! We adopted our fur baby kitty Fiona from here (via Rescue House) in 2015 and come here for all of her needs.

Earlier this month, my daughter purchased a chinchilla after researching for a month and gathering all the required equipment/paraphernalia. I was very reluctant at first to have a "rodent" in my home, but Jen (best associate there hands down) took the time to discuss the ins and outs of chinchilla care with me, and the next week, Anjou-my "Grandchilla"- joined the family! She does poop a lot but she's cutie lol