PETS PLUS, Vista CA

They're very nice people. There have been a few hiccups with orders, but they always seem to turn it around and make things right (its usually not their fault, though), which I really appreciate. I have a disorder that makes me very tired 24/7, so my time out is valuable & I very much notice when people are respectful of it. Its a stressful endeavor just doing simple errands. Whenever I get something heavy, they always help me carry it out if I ask, or am seen struggling. Believe it or not, it's not the default at other places. I'm overall very pleased.

Just got a new puppy and came here. A girl named Lilly helped help me out. She was very knowledgeable about everything I had questions about from what kibble to get, types of starter treats, chew toys, shampoos, clippers, etc. Not to mention she was super cute too haha Very blown away. Beatriz was also very helpful, they didnt have the food i was looking for so she special ordered some for me. My baby boy and I will definitely be back!

Friendly personnel but they were out of item. Got it at Ross for TWO THIRDS LESS so it was a good thing in the end

This place has a fantastic variety of selection for many different pets, not just dogs and cats but also fishes, reptiles, birds, rodents, etc. They have the high end brands and also very useful gadgets and products all around. It is a great place to shop for your pets and I definitely recommend!
It is a bummer they don't sell pets there, would've made it a perfect place!

Have everything that you might need for your furry family members! Plus, it's not PetSmart or Petco. I refuse to give those two big corporate franchises my hard earned money!

I stopped here by accident. Overall pretty stocked. Clean, friendly a little pricey but everything is when it comes to your dogs. ‍?

Not the biggest selection of products, but it was sufficient.
A little higher priced than other big stores.

I called ahead to see if they had feeding mice available and the female on the phone was very kind and helpful, by the time I had arrived they already had them packed and ready for me. This place is amazing for all your pets' needs and would definitely recommend

Wonderful staff here, every one is so friendly and helpful. They carry a wonderful selection and variety of pet products.

Very helpful staff and quick checkout. I got items for my rabbits, parrots, cat.all in one store and they even got me crickets from the back. I try not to come in right before close but had no choice and they were positive and helpful even though I rushed in 10 minutes to close.

They have pretty much everything you need for pet supplies. It's usually not too busy so it's quick in and out. They have live lizard food which is a bonus for me.

Great new spot for me clean organized and easy to find what I want even when my dog and I are walking to the register he points to the large barky bark jerkey

Always friendly. Knows me by voice when I call for availability of live mice for and frozen rats my pythons.

Awesome staff! They know their products and are super helpful. This is pretty amazing considering how well stocked this store is. It's a longer drive for me but I'll be back!

They had great customer service although I was the only customer in the entire store, so it isnt hard to keep the attention of 2 employees for the duration of my shopping visit. And then everyone can't help themselves from loving on my French Bulldog! The frozen mice are a bit pricey and not individually packaged. I prefer the Artic Mice cuz each mouse is individually packaged as well as easy perforated easy rip apart string of bags. For those, like my son, who are squeamish about rodents as well as reptiles it wasnt a good experience having to get another bag to take the frozen mouse out of the group that were in the one bag we had purchased to thaw for feeding time.not to mention it is wasteful

Came to the Care vaccine clinic, this is my second time here and I am glad to say that this time Pets Plus staff took our names & phone #s so we would not have to stand in line in this heat like we did a month ago! Good looking out guys, its much appreciated specially since I have a toddler with me.

I was also amused by the beauty of the live plants available in there. Never mind that it gave me a chance to admire the beauty of freshwater fish, as underrated as they are to the world. It was a such a great experience!

Staff was friendly and knowledgeable. They're definitely all pet people and my Ranger liked them right away.