PetSmart, Bakersfield CA

The staff was nice and helpful. There wasn’t most of a variety of aquatic plants. Some of the ones they had were half dead.

I buy my dog food here every couple weeks and their always great, no complaints here, Love this place!

This location was great. They treated all customers with courtesy. Prices are still to high.

Ari is an awesome groomer and highly recommend her! She is so patient with my dog and remembers she doesn’t like certain things! So happy to have found a excellent groomer at Petsmart!

I called at 10: 40am this morning to find out if the store had an expandable pet gate. The man on the phone said, "Let me check. " about four and a half minutes later, the phone system started ringing the front desk again, like they do when a phone call on hold has been neglected. The man asked if I was the one waiting to find out about the gates. I asked him, "So you mean all of this five minutes I've been waiting, you never checked it? " He said, "No, I didn't. " I said, "Don't bother, you've just lost my business. " This type of customer non-service is bad for the company brand. I'm surprised that they would allow this to happen to customers ready to spend good money. I've since found a gate at another vendor.

Their price at check out are different than the tag a lot so pay attention as you shop. Their lines are ALWAYS LONNNNNG. It is not unusual forbthem to have 1 checkstand open and 10 people in line. Ridiculous!

I love visiting PetSmart it's my favorite spot to go for my furbabies for the first time. I love that they have a big variety of dogs toys. I didn't know you can bring your dogs inside. So the next time I'll have to bring Lunar and Sky so they can pick out thier own toys.

I have lived here in Bakersfield for about a week and have always had a very positive experience in the store! It is very clean, organized, and the staff is amazing! There is also a staff member named Bailey I believe, we came in on his first day and today is his third. He is very charismatic and very easy to speak to. He has certainly made it a very positive environment to walk into!

The store has a wide variety of toys and food for your dog. They also offer training classes and grooming. Quick and easy check out great for a quick trip.

Quick and easy shopping and fast check out with a wide variety of toys and dog food they also have pet grooming services

I love this store. Mindy is the lady that gives my dog a bath and cuts her nails she is awesome.

Took my dog in to get groomed and the brushed her raw and I picked her up bloody and they didn’t even notice until I mentioned it and the groomer tried to say she nicked her with the brush yet her leg was completely pink.

Most of their adoption pets are gone. Only fish and a few snakes when we went. Other than that, it was well stocked and clean. There were more employees in the grooming center than the store itself. Is everyone short handed the days?

Love this place they have everything I need for my three dogs. Nothing much has changed good people who take care of our 3 dogs. They have everything we need.

Good customer service but the fish are not to healthy I have gotten fish that had ick and neon tetra dasease I've also got several frogs and they all died so I recommend you check the fish really good myself I won't ever buy fish there again because I have gotten 2. Fish that had dasease

The salon staff was very nice but after picking up my yorkie I realized the groomer Courtney had trimmed his Left (only) eyelashes. I was/am beyond upset so I called today after the holidays to complain. I was told that some clients want the eyelashes clipped.never have I heard of such but I didn't request for his Left eyelashes to be clipped. I spent over $400 in that store that one day.not another dime of my money.

Actually this was the best pet store I've been to. Very friendly staff and a clean store.

Bad customer service. I asked an employee for help finding something to be told "the dog stuff is over there" with a head nod.