PetSmart, Chino CA

Love coming here with our dog, friendly staff and welcoming environment, we always find what we need:)

The staff is always nice and helpful. We usually come here to buy either food for our dogs or items for the hamsters.

Their customer service is always great! I take my dog for the training classes every week & Lucy is really great with all the dogs (& parents lol). Can't go wrong there. With a growing med to large breed dog, they were very patient and helpful in selecting (and replacing) her harness until we got a good fit.

Wasted my time coming to petco on grand Avenue Chino because it says they are open on their website. We got to petco 15 minutes earlier than the said closing time but they are closed even though there are workers inside looking at us walking up to the door.

Swaddle a good place to bring the kids to see the new kittens, fish another other animals.

I love this store, the associates are always very friendly. It's funny because I go here just about as much as I go to PetCo and at PetSmart they already remember and recognize me and ask about my pets but at PetCo they don't even try. They each have a slightly different selection but overall it's a great store. No issues and every team member is amazing, the manager even introduced herself and told me to let her know if I need something. Great team!

Usually have everything I need. Customer pickup is very helpful. And great customer service.

Love going there for dog essentials. If you see an item lower in their website they can price adjust. The cashier was very helpful. They also have Easter photo events and Christmas.

Beautifully stocked store with great associates. Most places that are pet friendly aren't customer friendly, but not this store. Thank you to the staff!

The Disneyland of animals You have a little bit of everything in this store from fish tanks to sweets, clothes, toys for dogs and cats.

Customer service not not very good from male cashier. I decided to leave when I asked a simple question about a return.

I liked that two of the sales men are knowledgeable about dog food products.
Friendly with customers.