PetSmart, San Diego CA

Creepiest store, it’s dark and no one is there to help you. Only 1 person on the register ever so line backs up down the aisle. Manager is rude and unhelpful. I suggest going to a different petsmart store, definitely not this one

Some stuff are not available and it is hard to find someone from the staff to ask a question!

I loved this place for pets, I was looking for a product for several weeks and I finally found it here and at the same price!

Wouldn’t give my dog a haircut because he was too anxious? So instead they charged me $60 for a bath and brush. Something I could have easily done and saved $60.

Please don’t support throwing live animals in the trash.absolutely horrific.please look it up if you want to know more.

Love this petsmart, they have great prices for the most part and helpful staff on a continuous basis. We always take our dogs here for when they are feeling under the weather. Also if we need to go out of town the doggie day care is such a great place for them to stay. All of the staff over there has been extremely friendly and take great care of our two pups.

I love this place! You guys have always something for my pet that requires prescription diet food. Pretty much 90% of the time you have exactly what I need and if you don't you have had some of what he needs and that is a lot better than most of the other PetSmarts in San Diego. Blessed that you guys have the goods. Will continue to shop here for all my pets needs. My personal experience with the staff at this store is 5️from the front of the house to the vets. THANK YOU GUYS! LA JOLLA PETSMART IS THE BEST!

We left our kitty at the pets hotel for 5 nights and she had great stay. They loved on her and answered my calls when I called in to check on her. Highly recommend for pet parents going out of town!

Great experience at PetSmart today! Got my girl Holly all set up for our new life in sunny San Diego! Thank you so much to Rita and Vivienne for listening and helping me get everything Holly will need to love her new home

I had my dog boarded for 2 1/2 days. I had left a few treats and a chew bone for her to enjoy, during her stay. When I picked her up,
NOT one treat or chew bone I left, was given. I have had issues with Petsmart, for sometime. I’ll mention that at Xmas time, the appointment person, gave me wrong info on boarding requirements, and when I went to check my dog in, they wouldn’t accept her, because of a vaccine issue, and I missed my flight to spend Xmas in California, with family It’s a crapshoot with Petsmart for sure!

Great spot to get toys, attend day camp, and training! Lots of promos for treats members and staff is always friendly.

Dropped off my Shiba Inu for a few nights. Jenn was wonderful and greeted us warmly and took away all of my aprehensions. I was surprised when she answered the phone the next day checking in on my baby. She was just feeding him lunch. He did well and she scheduled his exit bath and brush out. We picked him up the next day and he looked absolutely beutiful! Thank you Jenn!

The 5 star is for Taylor (groomer). She was kind, gentle and very understanding of my needs for what I wanted done for my Shih tzu. I am very picky when it comes to grooming but it was perfect. I used pay a lot more for grooming that didn't come out as good. Highly recommend her