Philip Thearle's Autowerks Collision Center, Santee CA

I had the front end bumper replaced on my BMW 550 I Msport at Philip Thearle’s Autowerks Collision Center and I have to say I was impressed with the entire experience here. From the moment I walked in and was received at reception by Tina right through to picking up my vehicle after the work was completed. Tina took care of all matters promptly and professionally and soon I was having the damaged assessed by Daniel. Absolute professional service once again by Daniel and I just knew I had made a great choice in selecting Autowerks. Daniel ordered the parts and scheduled me. A couple days later I dropped off my vehicle and in no time, voila! I was coming in to pick up my car. They matched the paint perfectly and I’m extremely happy with the quality of workmanship, the service, and the assistance and advice in filing my claim. Absolutely top notch job all the way! Thanks to the entire team at Autowerks!

I was given the pleasure of working for Phil and the team for many years and to this day, they are the hardest working people in the field of autobody repair. Their clients are the most important to them. I was PROUD to work there.

This place really cares about their clients. I came in after 3pm on a Friday afternoon with an emergency and they were AWESOME! I forgot the name of the lady at the front desk who found me Stephen and Chris who helped solve my problem. Nick also came to lend a hand. Thank you guys! You are the best!

Daniel and everyone at Philip Thearle 's was very helpful and professional in assisting me through this black hole of insurance company hoopla. They walked me through a very difficult time, dealing with a drunk driver who hit my parked car and his insurance company that tried to make it impossible. In the end I got my vehicle back with all factory parts looking exactly like it did before the accident or better. Thank you guys!

Chat at this place is super helpful. Unfortunately, one of our vehicles was involved in a collision and was a deemed a total loss at this shop otherwise we would love to use them for the repairs! Thank you for your assistance Chad!

Chad and Tina are the most helpful and friendly people I’ve dealt with and are extremely knowledgeable about all things when it comes to luxury car repairs. Chad fought with my insurance company on my behalf to get the top quality work and parts installed. Even after my car was considered a total loss by insurance and they would not be moving forward with repairs PT continued to advise me throughout the process. They are the best. Give them raises or at least a pizza day!

The experience I had Philip Thearles was amazing…
From the moment I walked Into my inspection appointment Nick was very helpful and on top of everything, and Chad doing the inspection on my car he explained everything in detail so I knew What they would do! The quality of work and communication is more than 5 stars! I got Updated text messages on what the status was along with updated pictures! If you are looking for someone to repair body damage this is your place!

Philip Thearle's Autowerks Collision Center provided me with exceptional service! Chad Farrell is very knowledgeable and experienced with writing estimates! I was very happy with my service!

Chad’s customer service skills are phenomenal. He made sure my car was repaired and everything was to my liking.

They did excellent the first time I brought my car here. But this time around I was very disappointed with the quality of the work, their communication and the lack of keeping me informed and returning calls. They lost a few very good people who had excellent work skills. I didn't think it would make such a big difference, but it did. I really noticed it this time around. Wasn't one of their best days for me. And I've recommended them on numerous occasions.

Philip Thearle's AutoWerks quality and professionalism stands-out from all others encountered over my lifetime: After a seemingly minor bump resulted in a need to replace the entire front bumper assembly on my "nearly-new" Lexus I took it to a local (insurance-preferred) Repair Shop that really made a mess of it, leaving me with no option except to start over somewhere else. Based on a professional referral I finally decided to visit Philip Thearle's AutoWerks where I first met with my contact "Aaron". Aaron worked expertly with both me and my insurance company to confirm and correct numerous paint work problems, spacing/alignment issues, missing hardware, and even damage to parts behind the bumper/grill that was likely caused by the first shop. Aaron kept me informed as the overhaul, restoration and assembly progressed, and in the end he and his team delivered flawless quality with everything precisely assembled and the even the paint match excellent. As a professional "Quality Engineer" I have learned that Quality is never an accident; especially in a such a complex undertaking as is the "bread and butter" of these "shops": Based on my experience, I am convinced that Philip Thearle's AutoWerks quality and professionalism stands-out from all others encountered over my lifetime!

The car repair shop recommended by a friend seems pretty good, but I haven’t had it repaired yet so I don’t know if it’s good or not.

I've been taking my vehicles to Therales for years. Nobody wants to need bodywork. But, if you do, this is the place to go. They are busy because they do quality work so if your vehicle is drivable you may need to set an appointment but it is worth the wait.

The staff is really courteous and helpful.

The front end office area is really clean and comfortable.

Not like an auto repair you would expect.

Work is great and like new results.

Documentation is complete and detailed.