Pick-n-Pull, Windsor CA

DON'T EVER BUY TIRES FROM PICK-n-Pull! For that matter don't even waste your time going for parts. Limited inventory, admission charge to find out they don't even have your vehicle, rude staff, aisles limited with garbage, old parts, and other "things" you don't even want to know about. Bought tires. All looked visually good enough to temporarily replace the ones for a recently purchased used car. Took to my tire guy to install - he refused to install one of the tires. THE 19 YEAR OLD TIRE! Got another tire to get mobile. Learn the tire codes - I sure did, the hard way. Took the tire back 1 day later and Hector (the manager) refused to help. I thought that since they were committing a misdemeanor (AB 949) that surely I could get a refund or at least a store credit. NOPE. Only option was to exchange for another tire THAT I NO LONGER EVEN NEEDED! Looked for other tires, but nothing without nails (seriously!), already shredded (seriously), or the right size. When I asked for a resolution, he said I'd need to go to another Pick-n-Pull. REALLY? Fairfield is 41 mi.each way, Vallejo is 57 mi. I don't know where Hector buys his gas, but I usually pay over $6 a gallon. Took the tire and receipt and left. It was $24 with tax for the garbage tire that I now have to pay to dispose of, plus the wasted time & gas to go back again for nothing. Weak!

We called first and was promised a specific tire and rim for our car, drove all the way there 1 hr on a donut tire and they said they didn't know what we were talking about: (

Worst and Rude customer service I have ever experienced Angel the manager does not care about customer service she’s very rude as well as some of the staff. They look really unhappy to work there. I really believe they should hire enthusiastic and polite people to do the job!

Over the years going to the Windsor location. I have noticed that car selections are getting smaller. About one third of the lot was vacant.suprisingly they had the part I needed.
Learned at cashier that they sell lenses individually, purchased a rear bumper as a whole and they tried to charge for each reflector. Removed and handed to cashier.

Cars were all mixed up. I think they should put Hondas in 1 row. Nissan is another row and so on

Well organized and easy to find the vehicle and the part you looking for. Very friendly staff.

They didn't let me in the yard even thought they were an hour till closing, and closed the yard 30 mins before closing. Was just gonna a throttle body, which was just a quick 4 bolt unscrew. Wasted my time driving down here for half an hour.

Today I went to Pick n Pull in Windsor to retire my vehicle. The process was very easy and they explained everything very well. Didnt take long at all.

Poor communication from the staff. No organization of the vehicles as well as a cluttered mess. Extremely limited selection

I went for tires and got an absolutely awesome deal. Very happy with the clerk I dealt with and my purchase

It was my first time at Pick-n-Pull! I really enjoyed myself I loved it it's my favorite place to go. Thank you Pick-n-Pull for letting me play in your back! Getting parts for our family PT Cruiser!

Always get here way to late. Wish there wasn't so many damn puddles out there but try again tomorrow! Prices are kinda steep

Yard was pretty cleared out of all trucks was all small cars and car shells at that staff was rude and unprofessional

WASTE OF TIME! I Stood there Patiently waiting for about 10min as 2 of the Employees helped other customers. Then a Female Employee walks up and Says we are Closed, I Just finished kicking people off the yard. The Moral of the story is why would you let a Customer stand there for that long without saying something.