Pick Up Stix Fresh Asian Flavors, Westlake Village CA

Paid a lot of money to feed 5 people the food sucked service was horrible we all got food poisoning

The online ordering service here is atrocious.

I've come here for sit down dinners a lot and never had much issues. I've also been to a lot of pick up stix and ordered online. So I think it's safe to say that the service I had with, and others had by other reviews, the mobile ordering at this store was bad. Took about 10 minutes to get the food that was done at 6pm. Although my food was done the entire time I was inside, it was impossible to get the staffs attention to get the food. I made eye contact with multiple staff while I was standing at the counter. Eventually I noticed that got the food, but turns out they messed up my order and gave me the wrong food, but after I got home.

I wouldn't recommend anyone use the online ordering at this store. It would probably be quicker to just order in store and wait for it.

I live in Downey and a few months ago I was in the restaurant there and I was served by a young man named Jorge Ruelas, he treated me excellently, he was very attentive and kind, and it turned out that on Friday he was in the city of Camarillo and I went to eat at the restaurant there and coincidentally that same young man served me, my respects to that young man, he transmits confidence and he is very good at his job, because in addition to cooking, he also attends the register, he is an excellent employee, I don't know Yes, he is a manager, but there aren't many people like him.

This place needs to change the name to, "Pick Up Sh#t. " We just had the drunkin noodle for the first time. It was the WORST noodle anything I've ever had.

1. Noodles felt and tasted a week old or were made from plastic ingredients from China we're warned about. Dry as the Mojave Desert; and

2. Absolutely no flavor except for the one piece of basal.

WARNING: Do not waste one dime on this dish. If I received a free coupon for it, I would not waste my gas to get it.

New location across the street from Gelson and near many coffee shops
“Erin “ gave good service

Congratulations Assistant Manager Mr. Yoalmo Argueta and his team. Amazing service and very friendly staff.

This has got to be the worst Chinese food I have ever eaten.

I ordered the Family Pack for my.wait for it.family (haha) since we were craving Chinese food. The meal deal was 3 entrees, rice, chow mien, dumplings, and fortune cookies to the tune of $65 including tip for the driver. The meal was advertised to feed 4-5 people, well it was not even close to that. If you've been to those hole-in-the-wall restaurants, then you know what I mean when I say I was disappointed with the amount I got. The meal came inside one of those party platter trays and to be honest if I went to "Combo A" in Echo Park I could have gotten way more and higher quality food for less money.

The chow mien tastes like those cheap Instant Yakisoba Noodles you get at the store for $1. Which is not what I want from a restaurant, especially after I paid what I paid for this meal. The teriyaki chicken was dry and over cooked and off course lacking in the teriyaki sauce. The rest of the food was just as subpar but those two were the biggest offenders.

I felt compelled to apologize to my Wife and Child for how bad it was. I even told my Wife I'd understand if she chose to break it off with me for a day due to this food.

It's bad and Pick-Up Stix as an organization should rethink their menu or something because this is an embarrassment to food and the fast-casual restaurant industry as a whole.

Very pricey for the portion size. Plus you can't have both noodles and fried rice.it's one or the other because it is made to order. Really?