Picture Build, Sylmar CA

Remember 3 names: Ryan (Top designer/Professional landscape full of amazing ideas), Carlos (Master Masonry with outstanding personality), Brian (Owner of picture build who provides 100% customer service satisfaction).
Ryan is a professional amazing designer. He turned my backyard to a top modern model home. He is full of knowledge in landscaping and hardscaping. He wasn't like any other designer who would sign off the contract and move on, No. Ryan was on top of my project throughout the job duration. He would show up almost everyday just to make sure the project was done correctly even though it wasn't his responsibility. At times he was involved in hardscaping to make sure everything was done as he expected. The 3d design was the actual carbon copy of my current backyard. He did an amazing job. He was extremely prompt with any question or concern. He even responded to my text or calls over the weekend. Extremely professional and honest person. I admire his honesty and dignity. Thank you Ryan for making my dream backyard come true. I have and will refer Ryan to anyone without even thinking twice! Prior any job start he provided the standard cost with upgrade options. There was no hidden charges. No word can express my gratitude to Ryan. Thank you for being my designer looking forward for future projects.

Carlos Masonry: Carlos you are the most trustworthy professional masonry I have met in my life. He extremely knowledgeable, neat humble person to work with. He is a very skilled and neat masonry. He has a magic trick with his neatness, When you check his job site you see the project is fully completed beyond my expectation without leaving any trace of dust or dirt. You are just amazing! You are priceless masonry. You are worth to be rewarded for your professionalism. I don't remember a day where he didn't have an answer for my concern or question. I remember how he put his full effort and time to meet his and my expectation in his work. Any company would wish to have a masonry like Carlos. May god give you full strength and health you deserve the best.

Brian owner of picture Build: Man of his word. Brian= 100% Customer service satisfaction. During big projects there are times where you obligated to contact the owner of the company to share your concern or questions. Brian never hesitated to contact me right away and resolve any issue or concern which arose. What I admire about Brian is he is a great listener. There are times I had called and spoken to him for over 20 minutes continuously without a single interruption. All he did is listen to my concern and responded with professionalism. Brian is about customer service. I could've maybe found and chosen a cheaper company but I decided to go with Brian because of his service. There are many companies out there who might be able to complete the same job but not service. Almost every company at the end of job completion will leave and your calls will remain unanswered. That's not the case with picture build. Even a year after job completion there were some issues which I had to contact picture build. They were extremely prompt and took care of the issue right away. I remember Brian showing up right after project completion to proceed with job walk through and notated everything that didn't meet his expectation and made all the necessary changes. Brian keep up the great work with amazing service. What makes your company picture build stands out is your service. Thank you for everything. I look forward for future projects and promise to refer friends and family only to PICTURE BUILD! You are a company who deserves chapeau bas (hats off).

I'm a sales rep and designer at PictureBuild and it's a great diverse place to work where all employees are treated with respect and importance!