Pizza Factory, Wasco CA

How disgusted I am I recieved my order and when I opened it I had a half eaten pizza I called spoke to Isela who was “in charge” very rude let her know she said no way they seal their pizzas as if I was lying I let her know what’s on the pizza and she was Oohh that’s my lunch. Are you serious. How disgusting no apology they delivered the right pizza and she requested her lunch back. I was so disgusted I Thru my whole order away she can mix her half eaten food with my order just gross.

I am very disappointed in their service and attention to customers on two occasions I placed orders by phone and the first time I ordered it at home and two hours passed and my order did not arrive and then they told me that the order was canceled without giving me a single reason the second time I ordered via phone call and when I went to pick up my order they never prepared my order they told me that whoever took the order did not tell the cook and they never prepared my order

We went on a Friday it was empty, except for a little female cashier who didn't know what she was doing. There was 2 workers male workers in the back goofing off and brought us raw bread sticks I returned it and they just stuck it back in the oven. The other male and the older delivery man had their eyes on the little girl at the cashier and didn't give a heck what was going on. I understand they toss the pizzas ok it was slow very slow and our pizza took a long time and our chicken wings were a mess too soggy looked a bit raw as well.

I ordered a pitcher of beer and didn't receive the full amount of change. I deserved it and it is my right to have the full exact change. Then I ordered a medium size pepperoni pizza, waited 30 minutes and no pizza.

It was delicious pizza for sure. Better to eat in bcus the pizza sitting in the box has a different taste but still overall is very delicious. Definitely worth getting again.

Big welcoming environment. Place is a little old but the food is excellent as well as customer service.

Pizza is really good too Great when it’s piping hot. The friendliness of the staff is great. The location is a Wasco landmark. Only thing that doesn’t allow for a 5 star is the prices. But, food wise Best pizza in Town

Usually a great place to go. This last time was just the worst. 1/2/2023 actual roaches crawled across the tv. We were given plastic cups to drink beer out of. It took an 1 hour and 25 minutes to receive food. Sad to say, love to support local businesses but that was just too much for us and we will not be returning anytime soon.