Planet Fitness, Vista CA

I can't give this place enough NEGATIVE reviews.
Morning staff cares more about what's on their phones, then their job.
I'll never understand why they need 30+ treadmills and not 1 heavybag, speedbag, etc.

No physical exercise of any kind.

Nobody talks.
Bathrooms are creepy quiet.
The people who pay to be a member never really show.
Parking lot full of trash always.

Use your $ for another gym.

Staff is awesome, space does not feel as crowded as other locations. Machines do not break down as often as others.

Cancelled my account since I moved cities. I had no contract, member for over a year and didn’t use my membership at all towards the end. Still was charged for another whole month when I came on time to cancel. Spoke to the manager and all of sudden was told it was my fault for not reading fine print in my contract from over a year ago that I have to cancel before 7 business days of billing date. Yeah like I’ll have a contract in front of me from more than a year ago. Not my fault their staff couldn’t give me the right information. I was told cancellation took only 24 hrs not mentioned about paying anything until I received my cancellation document. Never coming back.

Love these Employees & Place for a Cowgirl & her "Cowboy" visiting from Colorado Nov 2019 until Spring. 2020.
Thank you

I loved this gym especially for its location, staff friendliness, & cleanliness. When I used to frequent 24-hr Fitness, they used to run out of sanitation wipes all the time, so I contracted a staff infection from an unclean mat that I was unable to sanitize. So, I’m overly cautious now. I went here specifically bc this was the cleanest facility I have ever seen. There’s a sanitation station nearby everywhere you look. Employees are constantly cleaning, the bathrooms were always well-kept, and I always saw gym members wiping down machines and mats after they used them. The hydromassage chairs are my favorite! This location is hardly ever really busy which means you can get extra time on the massage chairs! Woohoo! The employees are always helpful and friendly.
But, I will say that unfortunately not all PFs are the same as far as cleanliness and staff friendliness! AND, the amount of time you get on the massage chairs differs for each franchise location. That’s to be expected I suppose when you have different franchise owners. Just so disappointed bc I had high hopes for the one in MO. The fact that I felt compelled to write a review for this location even though I no longer live here should tell you enough.
Hopefully, I will find one as great as this one in Austin, TX ️

There’s a lot to say.

They cancel your membership when you leave the company.

The water fountain is “broken” it pours out hot water that tastes mineral-like. I hope they get that fixed.

Their WiFi has been malfunctioning for a month and I keep getting the same response “we are waiting for the WiFi guy to fix it”. It’s not hard, it’s been a month please fix it.

People super set and abuse the 30 minute circuit even thought the gym isn’t supposed to allow these things. Employees don’t do much about it since they’re stuck at the front.

They also told me and my guest that we can’t workout together because they have their personal trainer for that.

But it’s not a busy location on weekends and the price is good. At least it’s still better than crunch.

Loved it! Great place to work out without pressure or judgement. Staff & trainers are helpful & friendly,

Prices are pretty high. Lots of different equipment. They didn’t have bench presses, squat racks, or deadlift sections. They have a massage place which I feel like is the best deal for what you get. The bathrooms were huge and clean though. That’s a plus.

This has to be cleanest gym I’ve ever belonged to. Employees are always wiping down equipment, refilling disinfectant bottles and maintaining the locker rooms. On top of that the employees are friendly and the gym never seems overly crowded. Great equipment selection also

Do not sign up for the black card! They lie to you about being able to get out of the contract! It's only on holiday promotions. They can't even find who signed me up because they didn't put it in the system. So unprofessional!

My wife and I are members here. We both have the black card package. Which is kind of redundant, but we have different times we can and want to go to the gym. Either way its worth the upgrade for the water massage chairs alone. They are great after a long workout or if your muscles are just sore. The gym is nice, lots of equipment and stretching rooms. They have virtually anything you need, and if they don't, you can put in a request (if you are attending the gym frequently and have been a member for a long time), they will try to bring the equipment in. If its a reasonable request obviously.
We are happy with our membership, especially with that price. Only thing we wish they had was a pool and steam room.

It has a bunch of workout equipment to work with. It is a great place for starting somewere to get fit or if you are just looking for somewere to workout for cheap. Its open 24/7 i believe.

I like the convenience. I'm a mom of 3 kids and I love that its 24hrs so I can go while kids at school or while my hubby and them are sleep. Friendly environment and clean. I had read reviews of homeless pep cleaning up in bathroom but have yet to see any thing of that nature. I'm. Blk card member and love the unlimited massage chairs and beds. Overall a good place to workout at.

Just joined recently, machines always available been at peak and off peak times not had to wait. Very clean, friendly staff

This gym seems to have a SERIOUS problem with thieves, and it doesn't matter if you have a lock - they just cut them. DO NOT join this gym as managements responses is "Did you file a police a report? ".

Love working out here, their motto of not judging can be seen throughout their gym. The staff are very kind and thoughtful. You can work out at your own pace with no worry! They are very clean as well which is definitely a plus. (Ask for a tour if you're new, the staff are wonderful in helping you feel comfortable).

Love this place! Its my go to gym in the Vista area. Clean, 24 hours, and not too busy. Cant ask for much more!

Nice and clean with lots of equipment available when I go in. Staff is friendly and helpful. Great place!

Cheap great gym. Always friendly staff. Get the black membership. This let's you use the tanning bed and massage chair/tables

Love this gym! The equipment is well maintained and clean. The staff and the environment is friendly and comfortable. This gym is helping me improve my mile time and pace. You can go at any time of the day and you will get a good workout in. The evenings are busier, of course. I like having the Blackcard membership because I can go to any location in or out of state. Also, the Hydromassage Beds help soothe my sore muscle to help me recover or get warmed up for my next workout!