Planet Fitness, Porterville CA

My experience here is amazing i have lost alot of weight since i started to go.i really enjoy going there, i jst went there earlier.

Would really enjoy if the club was 24hrs all week instead of having to drive out of town to visit other clubs. There is a sign on the door that states as of May 2023, the club will be in operation 24/5 but in reality, the club is only 24 hours for three days during the middle of the week. Please expand club hours

Love the atmosphere, everyone is really kind and being a guest there is awesome! No judgment, no hate, just smooth cool vibes!

Ever since they took 24 hour access away it’s been difficult to get a good workout in. Members are forced to wait for machines every visit. Maybe group limitations might help. I’ve seen people workout in groups of 4 per station making wait times increase.

This place use to be 24/7 and now its only 3 days a week. 24/7 was the main reason I switched to this place and now they are doing this. They making it harder for people who work in healthcare and have odd hours. I would wish you guys would bring back the 24/7 everyday like they have in Tulare or other places.

Hey Stephanie and Chris! I have a question about your policy. If I owe money from years back but now have a new membership + black card, can I still come in or do I need to pay what I owe from before? Thanks!

Hey Maria, if I got your name right, I had a really unprofessional experience at your place. My ID was thrown around, my private information wasn't respected, and my friends were treated poorly too they also have +card and can easily bring me as a guest for the night and tommrow could’ve solved the issue.but she prioritized her personal feelings over her professional responsibilities. I wouldn't recommend this place to anyone. It could've been resolved with respect and kind words.

Thanks a lot, Stephanie! Your help was awesome! It's just a bummer I didn't get this info yesterday. We could've fixed everything right then. Yesterday, they told me to pay in full, no payment plans. They didn't respect the process. But thanks again, I'll handle it now.

Lol at the showers. Get some shower heads im sure you can afford it with how busy this gym is

Also train your employees

Way too crowded, no longer 24 hours either! Ended up cancelling my membership after a few weeks because you’ll never be able to use most of the machines with the amount of people here. It’s probably even worse now since it’s no longer 24 hours

This gym was very clean with very helpful staff. Definitely worth checking out if you are looking for a new gym.

I was fine with the busy atmosphere until the teens showed up for their free summer! You guys need to put a cap on ttimes of day they can lounge around and visit and hog machines so us people who actually work for a living and get off late can use the machines. I'm not happy and I feel your staff needs to walk around and be on top of this! The kids are in big groups hogging machines for long periods of time! This feels more like a day care now rather than a gym! I would rather go somewhere else now.

I deleted my review of 5 stars and I'm now updating to 2 stars. The Hours are being updated to Monday not 24/7 Tuesday through Thursday 24/7 Saturday and Sunday 7 to 9. My concern is they've never shown a drop in membership only crowded days everyday. Struggling to find a machine Or equipment between the hours of 3 PM to 9 PM Every single day. So if they're the busiest they've ever been why are they cutting back hours. They also got rid of free pizza. I guess less is more after inflation.

Started coming here because it was closer to work. This gym is way too packed and always have to wait for equipment. The “crowd meter” on app is not accurate at all! I would plan my workouts and never would be able to complete them as planned. I found myself always having to alter my planned workouts and use what was available. People are not considerate about how long they are using equipment. Ended up canceling my membership only 2 weeks after due to spending most of my time waiting around. I have a busy schedule and felt like i was never getting a good workout because if this. My last day here I waited an exact hour for a simple cable machine which I didn’t even end up using because the individual was still using the machine past the hour. Better to pay more somewhere else. I have no complaints about the staff. They were friendly.

Friendly staff, seriously all of them are so sweet and helpful. The place is always clean too.

Still getting charged weeks after cancelling. Literally make it almost impossible to cancel. Awful fraudulent business practices.