Planned Parenthood - San Mateo Health Center

Bad Costumer Service on the Phone make appointment to Long had to Wait 2 Week Lazy People.

I am forever grateful for Planned Parenthood Mar Monte for treating me compassionately. It took me around 2-3 hours which are way shorter than I was expecting. My miscarriage was a terrible time for me and my partner and I just wanted to help my body heal from the trauma and Planned Parenthood Mar Monte helped me get the help I needed in just a day. I was able to get the suction surgery for removal of my leftover pregnancy tissue. I can’t imagine having to wait any longer as the referral clinic wasn’t even responding to me and I also was trying to recover from the pain of losing my baby. I am forever grateful that PP made it easier for me. Special thanks to Ken, Jessica the nurse assistant (I believe), the nurse that did my IV for being so understanding since I have needle phobia but I forgot her name, the clinician that helped calmed my ease and helped the procedure be as comfortable as possible also answering every questions I have. I was given some snacks afterwards while the nurse looked after me for a bit after the surgery. The only feedback I could provide was just me wishing my husband to be with me for my ultrasound as we were briefed that he would be able to. However I am glad that everyone is so understanding of us and this makes it easier in such a trial times for me. I hope this resource helps other in the same boat as me. Thank you so much everyone at PP mar monte for everything you do. The kindness you showed me means so much:)

So a practitioner may arrive ten minutes late but a patient who gave a notice of late arrival of ten minutes is out of the question. Will be avoiding this clinic at all cost

Never seen a worse place. They tried to take my bloodwork 3 times and weren't able to do it. With 3 different people. So had to refer me somewhere else. What kind of place doesn't know how to take bloodwork? After having hurt me and my complaint they were also rude and unapologetic.

My experience was great. The nurse’s/doctors were super nice made me feel very comfortable especially Leslie and the other 2 doctors that attended me. The wait was not bad at all I got attended super fast. Over all great experience will come again.

I am really thankful for all the care and medical information that I got here in my visit. Great staff, they spoke to me in Spanish and made me feel super comfortable, my nurse (I can’t remember her name) she was really nice, she explained everything to me and guided me through my Pap test and other tests, so patient and charismatic.
The doctor, she just went straight to the point and did her job, but the nurse was my hero for sure.
Thanks for existing PP.