Pokeworks, San Jose CA

Beware of this location with repeated mistakes. I would give 1-star but the food quality is good poke quality. Bad service, unfriendly, unprofessional! Three times in a row with errors: 1) Musubi was missing and staff replaced with a drink which was less $ but didn't say a word, 2) wrong ingredients thrown in, 3.) Today's order, for three items but missing one item; staff only refund the missing item but would not include service fee and tips.

Poke is one of my favorites. Tried a bowl tonight, didnt do it for me. Flavor wasn't there and it had a weird aftertaste. Liked the miso soup. Willing to visit again in the future, but it won't be my first pick.

I made a visit to Pokeworks with a friend as we had to make an adjustment to our plans last minute. He suggested Pokeworks as he has been here before. It was my first visit. He let me know they were having a promo and suggested I order online. I tried ordering online multiple times on my iPhone, but the shopping cart would never update my order for check out. After wasting about 20 minutes trying to order online, I headed my way down to the restaurant to order in person.
As I drove up to the building, I saw a sign to park in the parking garage inside the building. There were open spaces so it was easy to find a good parking spot.
After entering the restaurant, I stood in the ordering area and one person asked if I was ready to order and I said yes. They he moved back to work on all the online orders. After waiting some more and watching them make many online orders a different person was able to help me with my order. There wasn't much of a friendly greeting, but they got right to the point and I placed my ordered with the different ingredients laid out at the counter. I decided on the 2 scoops of protein with salad base and an assortment of toppings. At the cashier, I was trying to use the promo code which I was previously going to use online. After I gave them the code, it was a bit tricky as they wanted me to show them the app on my phone. After a bit of back and forth, they were finally able to provide the discount.
There was indoor seating, but we decided to eat outside at the park which was right down the street. The poke bowl was decent, a good blend of ingredients, but the fish was on the lighter side. I would say the scoops are a bit small. So overall, the food was OK, the online ordering was process didn't work, staff was not super friendly, and check out was problematic.

One of the few Poke places that serves seaweed salad for free and also serves Poke Nachos.

Amazing options of poke and yummy musubi
Edmond was super helpful and suggested us nice choices! Highly recommended

My friends and I have been regulars here. Logan is amazing, remembered what we get usually and even the flavors. And of course the poke is the best. I love the options present here and can never get tired of eating here. On a side note, the place has a great vibe too. There’s lot of room to sit and they play cool music.

Came here for a quick lunch the other day. I ordered some spam and a burrito togo. Would definitely come back again for a quick meal!