Pollock Pines True Value Hardware

Love our Pollock Pines True Value! Employees are nice & knowledgeable. Store is clean and organized.

For a small store, they have almost everything you need and can get it if they don't have it on hand. A great place to get what you need!

Convenient location, friendly and knowledgeable staff, and clean store. What's not to like? !

I'm a local and this is my go to for all my hardware needs. Great atmosphere and the workers are so friendly and helpful!

Excellent staff & store haven't been disappointed! Awesome Staff especially Miss Colleen! So helpful

Really upset with them today.misplaced a receipt wanted to use items for a exchange don't. Kid said he cannot do that.the barcode and my card is tied to the items and less than 30 days, and all other company's can do that.like lowes, homedepot, office depot.shall I continue. I traveled 15 different states in 3 months & they cannot return a cheap item for exchange.they were able to do it before so what changed beside new workers.

Surprisingly good selection in this store. Friendly staff, save yourself the long drive to the big box. They have what you need here.

Living in a town with very few stores, somehow we got lucky enough to have our own Hardware store. It's kind of the place "where everybody knows your name" and the staff is made up of neighbors who know why your toilet fixture is worn out and how to replace it. They've got every kind of tool, gadget, fixture and impulse gifts that a person could need. I love it.

Best hardware store experience ever! Rotor loves everyone there, and they are so sweet to him.plus they are so careful to stock a little bit of everything we all might need in a pinch and will always special order anything else. It's cheaper than driving to the big box place and it's fun to visit.

Best customer service ever! Just beautiful, I wish every store could be like this one! The world would be a better place!

Amazingly good supply and selection. Decent prices. Very good rental department. I do a lot of business here.

Colleen was fantastic finding the items we needed to finish our job! Holly was wonderful helping too! I definitely will be back.

Absolutely horrible attitude by employees. Holly, Was very rude when asked simple questions about renting a Mini excavator. When asked if there was a way to call me back when it would be ready, She decided to have a snarky response stating that "ma'am. I said it would be down for a while. " I asked, "okay, for a couple of weeks then? " She said, "ma'am I mean like, ordering parts from china.so like a month then. " I said, "thanks, and hung up. "

If you want your customers to call you back and give you business, maybe have a talk with your employees that their high-school teenage drama attitudes can stay at home.