Polo Cleaners, San Juan Capistrano CA

Impressive facility when you first walk in. They are full service cleaners who do most of the work on site which is apparent by the number of people working in full view. Most dry cleaners send out their work.

Their standard is next day which is much faster than most. They can do same day if you drop it off first thing.

As an adult I’ve tried many dry cleaning companies and none have come close to Polo Cleaners. The customer service is genuinely amazing, they always help me to my car with my dry cleaning, they are always so friendly and happy to help. The actual dry cleaning service quality is always impeccable as well. All around 5 stars. I will be a loyal customer to Polo Cleaners even if I move far, it is worth the drive!

They’re always courteous and welcoming. Service is impeccable. One time they made an error and ruined a couch cover. They didn’t question their mistake and promptly reimbursed us. They won my business for life after that day.

First visit and was very pleased with customer service and their dry cleaning services. I had a couple of items that had been in storage so they had a musty smell. They called me the next day to ask if they could take another day to wash them again so they could get the smell out because they weren’t satisfied as they still had an odor. Results were clean fresh wool and cashmere coats! They also gave a 30% discount as a first time customer. I will definitely be back! They also offer alterations which I look forward to utilizing as well.

Had an area carpet from our den picked up, cleaned, and delivered. So clean! Nikko was so polite and stayed to help us put it down! Excellent service!

Great service, with extremely friendly staff very up front and honest with all work that they can and can't do. Went in for suit clean and wedding dress clean. Loved the results

I have recently had a mold issue in my closet. I had a couple of leather jackets that were affected. I am so happy about the service and knowldege at Polo Cleaners. They treated my leather jackets at the facility and did not send them out. They look like new! I would recommend this dry cleaners to anyone. I am defintily referring them to friends. Thank you for your professionalism and care!

They do a great job! Staff always friendly
and professional! The tailor is fabulous!
Been going to them for 10 years…

Excellent quality and customer service! I was in town for a wedding and needed fast turnaround on wedding attire. They took great care of our needs.

I’ve been greeted with multiple smiles every time I come in. The staff is so kind and caring. They make a point to remember you. Very engaging and they clean and mend to clothes back to perfection. My favorite dry cleaner I’ve ever used!

Polo cleaners is the best, the quality of their service is excellent. I also have a lot of alterations done to my vintage clothes and is always done correctly. Addy is fantastic, she does all my mending patchwork on my jeans her attention to detail is superb.
This 1950s shirt had several holes on the armpit the material is a bit fragile. Addy did a great job fixing it.

We love Polo Cleaners and have been doing business with them for 27 years! They do a fantastic job with all of our laundry needs. Every time I need to go into the store to ask a question, they are kind, helpful, and professional. In my opinion, they are one of the best businesses in San Juan!

This dry cleaner is a well oiled machine! They are fast, consistent, and high quality! Not to mention they have great customer care and a positive attitude! Been going here for a year and highly recommend

Prices seem a bit expensive, although I didn't price around and haven't dry cleaned anything in years. Because I was a new customer, they offered to use a 1/2-price coupon for my gown, so it ended up costing about $37. IDK if that's good or not, but I was too lazy to shop around. Service was good, and employees were very friendly, helpful, and knowledgeable.

I had just moved to the area and used Polo cleaners for the first time, so they gave me a 30% discount which was a sweet surprise. But, when I picked it up, it cost more than I expected, more than the most expensive dry cleaner in Santa Barbara where I had my dress cleaned before, I was disappointed. Unfortunately, I will not be back.

I was there yesterday Friday the 28th! Best service I've had from a dry cleaners in forever and I travel and use many in different places. I called to see if they could have my sports jacket cleaned for next day pickup. They not only did it they saved me the trouble of going to mens wearhouse to get button sowed, they put one on for me without me asking. I don't take my reviews lightly, I'd rather not say anything about mediocre service. Thank you guys!