Ponderosa Solid Waste, Auberry CA

Purchased a home in Auberry in April, and the previous owner had contracted western/ponderosa to clear out a garbage pile they had left. They did not come on the scheduled date, instead came a week and a half later without providing notice to me (the property owner) and apparently were too busy breaking down my barricaded shop door to rob me to get the trash picked up all the way. I spoke with the owner, who feigned some sort of miscommunication with the previous land owner over what was “up for grabs” at the property. The shop door they had to break down apparently was not enough of a hint for employee Mike Larkin. Some of our property was returned by Mike, who rambled on about how he wasn’t the one who stole it, that he had told the person who did to cut it out but they were coming back for more. Zach, the owner of western assured me that Mike would no longer be employed there for his behavior, but that was apparently also not true. I called much later to ask if I could be assured that the thief had been terminated or at least not allowed near my property, and Zach indicated that he will “not be told how to run his business”. Watch your property, if anything turns up missing start with a call to western/ponderosa. If you can avoid contracting with them at all, I would advise it. Unfortunately they are the county contract for municipal trash service, heads up.

My personal experience has been great this far. Customer service staff are always helpful. Thank you Miss Katie for all your help today!