Porsche Carlsbad
Address | 6800 Avenida Encinas, Carlsbad, CA | ||||||||||||||
Phone | (760) 438-4434 | ||||||||||||||
Hours |
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Website | www.porschecarlsbad.com | ||||||||||||||
Categories | Porsche Dealer, Auto Market, Car Dealer, Car Finance and Loan Company, Car Leasing Service | ||||||||||||||
Rating | 4.8 17 reviews | ||||||||||||||
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Porsche Carlsbad reviews
17I am very pleased with the service that the dealership has provided me for my Boxster’s ongoing maintenance.
As always, great service…the service advisor and repair specialist, you guys are the best!
Jeff Corral is always responsive and helpful
Jeff goes above and beyond to provide great service
Customer service at Porsche Carlsbad is beyond excellent! I’ve only had my Cayenne since December but the couple times I’ve needed to bring it in, I’ve gotten quick appointments and thorough, constant communication while they had my vehicle. The video inspection report is next level and I love it! Kyle is who I worked with in buying my Cayenne and Niki and Kassy are the service advisors I’ve worked with. They are all SO GREAT and I’m looking forward to continuing at great relationship with them all! Thank you Porsche Carlsbad for being incredible and amazing!
Excellent customer service and clear description of work to be performed with accurate cost estimates. Very pleased
Anytime I bring in my car Porsche gt3 for service I'm very confident that the car will be done professionally and the staff is very knowledgeable about the car and pleasant to deal with It's hard to find a dealership that has all those qualities
EZ check in. Knowledgable service advisor. Texts kept me informed of progress. Great loaner car. EZ pickup.
Porsche Carlsbad is very helpful and efficient. Braie, my service advisor, was great to work with! Cost of service repairs was expensive, but you kinda know that going into it.
Kassey could not have been a better representative of your dealership. Knowledgeable, helpful, and friendly! I will return.
David was excellent to work with. In the past the service was terrible but David made my service appointment a very pleasant experience.
The gentleman in the accessories department was very helpful and they had more items in stock than any of the other dealers in the area. The salesman, while nice, “ran out of time” very quickly when he realized I was from out of town and wasn’t going to buy a car today.
Keith was great from the start. Very well versed on the vehicle and offered his help beyond our visit. Great experience!
Their picture should be in the dictionary next to "truly exceptional customer service. " Knowledgeable, courteous, respectful of my time, they are a pleasure to do business with. Customer for life.
Terrific 5-star concierge level experience for 40K service on my Porsche Cayenne S.
Braie met me at my car door to welcome me, then expeditiously looked my vehicle over, asked a few questions, completed paperwork and led me to a rental vehicle. Over the next 36 hours he texted me with updates on how my car was progressing through the tune-up and detailing job. Car was ready early and overall it was a very convenient and seamless experience. Shoutout also to Dereck who went out of his way to move my service appointment up a few days (and make sure I could have a rental car) when I discovered that I had a leaking hose.
Well done Porsche Carlsbad!
Hoehn is the best Porsche dealer in San Diego by far. I have made the mistake of trying San Diego Porsche for service last time and will not make it again.
David is awesome and very prefessional. Excellent service, highly recommend—and I drive 40 miles to see them for service with another dealer closer.
Typically car and customer service is excellent here. David arranged for a timely appt to repair a transfer box issue and provide a loaner. Oil change was also done.
$614 for a Cayenne oil change was shocking. When I inquired about the cost I was told “this is not a Jiffy Lube and I didn’t write up the work order so I don’t know what the charge was for “. Seriously that’s your customer service?