Powerhouse Gym Murrieta

Worst experience. If you have to deal with Kevin, the manager, good luck. He has no managerial or customer service skill. His business strategy is to hide in his office when it comes to complaints from the gym members. He avoids calling back. I would call him a little btch but I think female dogs would get offended. Seriously, grow a pair and handle your business. I saw that the gym had 3 stars and I can honestly see why.

I like it, I enjoy it. Very clean, good working machines. Let’s see how it gets when they bring the gym outdoors.

They lied to sign up my membership. I told him i only wanted to sign up month to month and I’d love to give him 30 days notice up front so i don’t get charged an extra month if i disconnect. Now there saying they don’t wanna honor that even though they told me just cancel before the 30 days don’t worry you won’t pay another month. Shady business practice to sell memberships like that

I should have listened to what other reviewers wrote /:
Shame on me, I wouldn’t recommend unless you want to be charged after cancellation and reminded that they “waived” fee’s when in reality should be waived during this unforeseen time of a GLOBAL PANDEMIC.

The gym put my membership fees on hold back on March, due to COVID.however, they just informed me I have a past due balance for August and September, PLUS late fees. I received no communication that the gym had re-opened, no communication that I was supposed to pay a fee in August. I just spoke the billing and ABC Financial services and they were extremely unhelpful; they said I need to fill out a form online to cancel. Apparently Powerhouse has been operating against the Governor's orders (re-opened when not allowed). And they decided not to inform their clients of this, they just started charging monthly fees and late fees. They also lied and misled when I first signed up. I do not recommend this gym; they have dishonest business practices.

I cancelled my membership march this year but 5 month later they are still taking money from my bank account

Too many people and not getting more equipment, no space to workout, weights thrown everywhere, and people hogging the dumbbells so others can’t use. Been coming here for 3 years and the quality is horrible now

I cancelled my account back in January, yet my account has been deducted every month, I finally was able to get through today only to be told that my account was not cancelled and I would have to go through all the cancellation procedures all over again. Once I finally did get the cancellation to go through they charged my account again. I will never sign up for this gym again.

Great variety of equipment and everything is well maintained. They've recently added more equipment such as boxes, tractor tire, medicine balls, keitel bells etc. Facility is clean. Staff is attentive.no complaints.

I love this gym! I've been here for a few years now and am very happy. Cindy's aerial yoga class is amazing! I also enjoy Julianne and Melissa's spin classes. Ingrid's strength and core classes are great too! All of the instructors are very friendly and I feel so at home here. "Free guest Saturdays" are also a huge plus!

I been a proud member since 2012, can't say much, this is the best gym I ever been they have machines that any of the other brand names gyms don't have, I never had a problem with nobody, owner she's awesome, she always looking for ways to help you to get the best out of your money, I love the set up of the gym, and that they have all the boxing equipment, I can say the best gym in the inland empire

Used to have great classes at 530 pm but since changed to all Zumba. It sucks so over Zumba and want to be dancers

Powerhouse Gym is the best gym in the area. Hands down, no questions asked. The staff here is awesome, the upkeep of equipment is superb, and they are always adding new goodies. I love being a member here.

Its a good small gym but has a variety of things to offer. Its close by and convince. The prices are ok too. I got a 3-year deal that way I don't have to be paying monthly fees.

Gym is nice and clean and hardly ever busy. The staff could definitely be nicer, even just a "hey, hi, hello" or have a great day would be a nice touch. Otherwise there's really no interaction with them at all.
Equiptment is top notch and maintainable is on it if there are any issues! Loving this gym so far!

I have always hated going to the gym because you pay even if you don't go. Powerhouse has options of plans that fit you.the Zumba classes are fantastic. Isabel is the best ever, she shows the steps you will be doing so you can keep up. I am excited and look forward to her classes.she makes you want to exercise. Great variety of machines for whatever you want to work on, which is also fantastic!

Love the location & HOURS! I go at night and its never crowded. Not your typical overcrowded gym leaving you feeling intimidated by all the bodybuilders using weights. No judgements, everyone keeps to them selves and the staff is really nice!

I joined Powerhouse Gym when it was previously known as NC3 Fitness. This facility is exceptional with regards to cleanliness, floor layout, LED lighting, equipment and supporting fitness programs like yoga (including inversion yoga), aerobics, Zumba, Silver Sneakers, regulation boxing ring, childcare, etc.
They are highly responsive to maintenance and repair issues which provides minimal down time with their equipment. Recently, they had the entire floor equipment pads reupholstered to textured black covers.very nice and compatible with a new look, truly professionally done like original issue.
One of the amazing features to this facility is the hours they are open. 24/7, with few holidays to change this practice, nice! Big shoutout to Nick, Zach, Chase and supporting staff. Keep up the great work folks, you are a sustaining success my friends.

This is the worst gym to work for they underpay their employees short of their hard earn money. Let my fiancé go for no reason when she did everything they asked and didn’t even have a valid reason of termination this gym is scandalous

I have been going to this gym for over a year now, every one has been professional and the facilities have been clean. The only issue I had was the air yoga class, they charged a 5dollar fee for my wife, not me just my wife not sure why but o'well.if that is my only complaint then I'm doing good. I like this gym and all the people who attend are nice folks.