Premier Inns Concord

Just a basic hotel and basic rooms. Nothing but that. Prices are very reasonable. I had to stay for an extended time and they were very accommodating. They do have a couple washer and dryers for use for about $2 per wash and $1 to dry. Vending machines and a ice machine. For the price and the location it was fine for me.

Stay away! This place is TERRIBLE! Bloodstains all over the floor, fringe doesn’t work, sink is broken. Staff and manager is very unprofessional and rude.

Front desk guy was upset he had to work, or life. Smallest TV on the wall. Refrigerator leaking.

Cheap with paper thin walls. Used to have a lot of drug activity and break ins. Not sure about now. I just went to help out a buddy that I saw became homeless. Got him a room for the night to shower relax and get some peace of mind if only for the night.

Man this place was absolutely disgusting!

My relative is in town for a few days & decided to book a room here.

The first issues came when I tried dropping her off around 4pm so she could check in & the front desk employees were very rude including the bald guy who claimed to be the owner

They told her to come back in an hour & the room will be ready. This is ridiculous because the rooms should be ready by the 3pm check in & yet it was 4pm.

After she finally got the key to her room, we entered & were hit with the strong smell of cigarettes. She requested a non Smoking Room & yet the desk didn't inform her that she wasn't getting one.

The room itself was also very dirty. Issues listed below.
She called the front desk & they refused to move her rooms nor give her, her money back.

We booked her a room at a different hotel & she is working with her credit card company to get a refund q

I wouldn't recommend this place to anyone. Health Department seriously needs to take a look at this place.

Room Issues
1) Hole in the ceiling
2) Walls were disgusting & had god knows what on them
3) Shower had yellow stains all over it plus there was hair in the tub. (Clearly wasn't cleaned)
4) A/C was dirty & falling apart

Hotel issues
1) Rude staff
2) Rooms not ready by check in time

If I could give this place negative stars I would. First night here with my wife and 2 young children we witnessed a guy getting wheeled out by paramedics due to a drug overdose. The same night me and my wife weren't able to sleep because people were either next
door being loud or people outside our window. I asked for a refund and the manager rudest person I've ever met basically stated that maybe his hotel isn't the hotel for my family and we should basically leave. Also denied my request for a refund. I suggest no one stay here!

It's sketch but we needed a last minute hotel and honestly this was a perfect location because they're able to jump back on the freeway to get my son to school on time. There was a pool here and that wants it. Anyone used it for the 2 days we were here so he was very happy to have it all for himself. Lots of parking and quiet night.

This place is trash. My husband and I got attacked after getting into an argument with a man staying a few rooms down from ours. We went to the front desk and told them what happened and they ended up asking us to leave. I have never been treated so poorly. The customer service is horrible. There’s a reason the rooms are so cheap, but that doesn’t matter when you don’t even feel safe. We will never be back.

If I could give 0 stars, I wouldn't even give this motel that. Honestly, this hotel is ABSOLUTELY DISGUSTING. The rooms smells disgusting!
I literally had to spray perfume every 15 mins
The shower was disgusting when I opened the bathroom door I saw a fly and the water just dripping hard, they try to put tape on a crack in the bathtub
Everything about this room is bad
PS. I had to give the 1 star in order to post a review

I checked in quite early-and it was quite a bit earlier than I had asked. She didn't complain and made a commendations' for me.
Was very important since I was traveling from out of town and I had my dog
The room was clean but it was very outdated.
However it was pet friendly
And there was a lot of channels to select from, and there was a Starbucks close by and other eateries that I could go to that was located quite close.
And gas stations in that was really important to me.
And it wasn't so much that I wanted an upscale room as it I wanted a room that I could just relaxing and do what I need to do while I was in town.

It is right on the entrance to hiway, very noisy. It's a very old establishment that needs to be updated with non pourous flooring. Disgusting stained carpet, never go barefoot! No microwave, no coffee maker, small, old well used towels. Nice management, clean bedding, clean bathroom. Not "premire" by any means. New name, old motel 8 establishment. We stayed 3 nites, all we could afford. You get what you pay for. Will we go back? No

Horrible costumer service the person at night wants to charge more and his actitud attitude horrible

It's an ok hotel clean but no free wifi on top of what they charge for a room you'd think it would be free but it's not. Pet friendly hate that's it's right off the highway if you get put in second building you can hear the traffic if ur TV isn't up high enough. Friendly staff tho never had a problem with them.

Rooms are cute and clean enough for the price.

There is a refrigerator in the room, but no microwave. There is a microwave for everybody near the laundry room.

IMPORTANT NOTE: YOU HAVE TO PAY FOR WIFI THROUGH A SEPARATE COMPANY IF YOU WANT WIFI. This is done by connecting to the network with your phone, tablet, or computer, then purchasing a username and password through the login page.

Bed was very comfortable. Lighting over bathroom sink could have been better, could have been brighter. Almost tripped on the carpet by the bed.