Premier Inns Thousand Oaks, Newbury Park CA

Great staff great service clean rooms really enjoy the property definitely worth money value it's all about value

It's a ok hotel. No free WiFi an there seems to be a lot of guest that live here full time. But it has Smoking rooms there on the 2nd floor. It's a Ok hotel

For the price, it's not bad at all.

However, one recommendation I'd like to make would be to update all of the early 90's era TV sets with more modern ones.

It's a Ok hotel. Nothing exciting or special about it. No Ice machine. A lot of people live there full time. So most of the bottom rooms are unavailable.

Worst hotel I have ever stayed in. Place is disgusting! Our bedding had someone elses hair on it, the shower didnt work. Our friends room had a leak in the wall and the carpet by the bed was soaking wet. Smelled of urine and bad decisions. I would rather sleep in my car than sleep here ever again! Wish they offered a 0 star rating.

Firstly, the furniture was dirty and outdated with stains all over the carpet. The fridge did not work and left an awful smell in the room. The shower was so powerful it felt like needles slamming my back. Was offered a free night stay for the inconvenience, but I asked for a discount instead and they refused. Even though they gave me a free night to stay, I never even went back it was that bad. I will never stay here again. Its filthy.

This motel has to be one of the most disgusting, unsanitary, bug infested dirty place I have stayed as a guest. Which by the way you are not even treated as a guest, more like an inconvenience. I would not recommend this place to anyone not even my worst enemy. I'd rather refer people to in their car, dumpster, gutter or anywhere but there. STAY AT YOUR OWN RISK!

This place is really bad, had a terrible 2 days in there, wanted my money back but hey can't do that.

Clean, smelled good and very helpful cleaning staff. Comfortable beds. The hot tub and pool were clean. The grounds were well kept and clean and pretty. We were very happy with our stay there other than our fridge didnt work. It was close to the main roads. So we had easy access for all we needed to do. Would stay again.

This hotel deserves to Shut Down! The room smells like urine, Plus, there is no internet, no water cooler to refill the water bottles (not even in their office), no iron, no coffee maker. Unhappy and uncooperative staff. When I complained about the above issues, the front desk said' you can go somewhere else and we will issue a refund'. Such a waste of money. Better pay $10-20 more and stay somewhere else, please.

A Low Motel uncomfortable, less than basic room and accessories such as towel and soap is over rated since there is one small bag of soap and a paper thin towel. All the hotels in the surrounding area were booked and they've been the only choice. A bad one. The refrigerator in the room was not working although the site specifically advertised free wifi the wifi in the room is through a third party and need paying by the day or hour. Smoking is allowed. When we complained we were told that since we booked from third party they have no obligation to No Smoke policy. Not recommended at all. 0 grade.

No handicap parking! Reserved room last week, ask for a handicapped room for a disabled vet. What I got was a room on the second floor, when I asked about the room I requested and was told they 99% of the time fill people's request. They had no other rooms available. Towels were paper thin!

This place was dirty and sketchy. The woman at the front was not nice whatsoever. The bath was dirty and had hair in the drain. My room smelled like cigarettes and skunk. The blankets were dirty and gross. The pool looked okay but dirty. There is no chance I’ll be going here again ever.

Rooms are very spacious and clean. Parking was really convenient. Only thing that was a downer, was the ice maker was broken. Enjoyed my stay and will be coming again.

Room nothing like pic. Smelled like mold and cigarettes rug damp horrible parking on street lots of transients

I was supposed to stay there tonight but last minute had to cancel do to change with y son's schedule. Super nice over phone and waived 24 hour fee. I will definitely rebook again! Thank you management. Looks like a nice, safe and awesome hotel. Very professional over the phone. M. Penny

OK beds, clean rooms, military discount, and supposedly a jacuzzi somewhere. Great budget motel. If it had breakfast I'd give it 5 stars! Happy customer! Edit: found the hot tub and it was perfect! Then stayed somewhere else the next night and paid double for no where near as nice as this place. Yes there are some questionable people around but no one bothered me.

If I could give this place a negative score, I would. Not only were we locked out of our paid room with all of our stuff last night until 3 a.m. But maintenance wouldn't have been available until the morning. There were drug addicts legitimately hiding behind the machines in the snack room so be careful if you go down there. The woman managing this establishment has an appalling attitude, refused to take responsibility for the hotels mistakes, and cost us our only day off as we have to wait for the police to arrive. The rooms are equipped with ancient TV's and I was sneezing for about twenty minutes because clearly, this place is not taken care of or managed properly. DO NOT STAY HERE.

Room had food behind dresses frig door won't stay close carpet got bad wrigers you could ttip over it and i have bad hips and had to go up stairs

A toilet! America's Best Value is 20% cheaper and much better all around. Exit Wendy nxt 2 rights your there