Prime Storage, Menifee CA

Stay away. These people make simple normal business transactions ultra complicated and give you the run around for days without things getting done. Horrible business practices.

Hassle free easy rental, friendly staff, great hours, clean facility, some of the best prices; I mean really, what more could someone really want or ask for?

Had to change my rating! Moved out on time 10 months ago, 10 months later I noticed a ding on my credit report for 140.00 dollars from prime storage. Called and was told by Steve that I moved out with a credit and his district manager would be in touch with me. Heard nothing from district manager so I called back 2 days later and was informed that I moved out 2 days past move out date asked to speak to district manager still waiting to hear from him over 1 week later. Was never informed I owed them money they sent directly to collections. Shame on you guys!

Prime storage was great! The process was so quick and easy and Stephen was very informative! I got it all done in less than 30 minutes.

Nice storage facility, great prices and Stephen was / is FANTASTIC! He’s super friendly, helpful and made the whole storage experience great.

DO NOT STORE ANYTHING HERE. The shady employees & manager are breaking into units and taking stuff that's valuable. Cutting off your locks with an angle grinder and then they slap red locks on the unit. YOU WANT YOUR STUFF STOLEN then store with these crooked scandalous people who work there.

I’m currently storing my stuff at this place and i have to say that it is not safe.
I drive up to my storage to find out that they have broken into it and token some of my stuff that were extremely value able and left behind some stuff. Makes no sense on how this could’ve happened. So please do not use this place to store your stuff! I go talk to the manager and all of a sudden the whole system is down and couldn’t help me with filing a claim nor looking into the cameras to see if they can review them. I believe you ya an inside jobs and these people are stealing from the storage units and closing the doors and making it seem like nothing.
Again don’t use this place or trust it!

I’ve been using Prime Storage since before it was Prime Storage. I don’t need to go into the official often but when I do, the customer service is on point.

I recently lost the key to my lock and the gentleman was amazing. He took my lock off exceptionally fast, and he was very polite.

We walked in the office the guy behind the counter didn't greet us and it's hott outside the guy told us we couldn't wait in the office he treated us like we were thief's and we didn't even do anything literally there for 30 seconds

Very efficient, friendly and professional staff. I hit the Labor Day special so very great prices! Great company!

Debbie, is awesome! She made our experience at Prime Storage in Menifee a great experience. The facility is very clean, well kept and, looks very secure. I will recommend all my friends and family to this place anytime. Thank You Debbie

Debbie is amazing! She made our move effortless. We are thankful for her expertise and kindness. Thank you. Naomi

Debbie is always so nice and always helps me. Having a light in the unit is so nice and the facility is so clean. I have been with them since 2015

I like to say how much I appreciate Debbie one of the front office staff workers she is always very helpful friendly, and makes effort every time go and speak with her.if you ever wanted to feel welcome to a new storage facility, I highly recommend this office in Menifee.

I came across Prime Storage prior to relocation right before fire season and they have worked with me from the begging of having to down grade after a couple months ect like it was nothing. I’d definitely recommend them for any of your needs. Facility is well kept and I feel pretty confident my stuff is safe on their grounds.