Public Storage, San Jose CA

Alana was great she helped me with the ps app and showed me how it works she's amazing

Bill was incredible and I feel went above and beyond. Renting a unit because my schedule is so busy and I need temporary space between places until leases are signed. I didn’t have everything prepared correctly and Bill still made sure transaction finalized and I got back home for my meetings. Great service.

WOW! BILL WAS SO HOPEFUL AND PROVIDED THE BEST CUSTOMER SERVICES.

Just checkout and can elled with Alana, service was great and all
went smoothly.

This facility has been nothing but amazing. The customer service has been absolutely lovely. I would like to get a special shout out to Alana. She is the sweetest person ever and has helped me with any issue I have ever encountered. The team definitely takes the time to hear any concerns and are very welcoming. THANK YOU GUYS FOR EVERYTHING!

Very professional and easy to move in/out. Felt very secure with my storing my stuff there.

Bill is AWESOME! Went in to rent new unit and he was very helpful in making sure we got the size that was best for us. Very helpful, friendly and knowledgeable. Thank you, Bill!

Bill has been extremely helpful in updating the information associated with my account and has been helpful today and in the past getting the right size space for my needs.

If you're not doing with business with Public Storage you're making a huge mistake these guys are friendly the facilities are clean and the service is outstanding. I've been to about three or four different storage places and this is my last stop. Make sure you say hi to Alana she's a star!

P. S. Great rates

I've been coming here or years and has always been clean and convenient. The staff are always happy and polite. There's ample carts and parking. I'll be coming here till they don't want my money or I get a house. Don't think either will happen here so I'll be happy to keep coming back.

Alana is great and always helpful. The location is usually clean and neat. Having a great experience at Public Storage so far

Bill was very helpful and informative. He made the process quick and smooth, that was greatly appreciated! Definitely would recommend the Capital Location

UPDATE on 8/9/22: I’m truly thankful for the help from Bill this week! Long story short, I was having a difficult time with a delivery company to deliver my item to my storage unit over the weekend. Bill just an amazing person to work with and he went above and beyond in helping me out during this process!

7/29/22: Bill is super helpful and knowledgeable! The whole process of renting a storage unit went so smooth and stress-free. Definitely will recommend to anyone who is looking for a storage space.

Bill made renting our unit the easiest process imaginable!
If only Elon would come up with a clone machine… A round of applause for all star customer service

After shopping around for pricing and a good location for a storage. I found the perfect location. When I walked in I was greeted by a friendly smile by a gentleman named Bill. Bill was a tremendous help. Answered all of my questions. Very friendly and sweet. Thank you again Bill.

Other than it’s so terribly expensive the experience was great. The customer service was amazing and the unit was clean and well maintained.

Front office personnel very polite and professional. Good marks here!
Gate hours and available carts for this size of a facility did not work for me

Can’t say enough about Alana! She was absolutely awesome! I couldn’t decide whether to get a storage unit but working with her made it easy and I’m feeling very confident about my decision!