Public Storage, Northridge CA

Tania and Sheila were amazing to work with. They provided us with great customer service and informed us with everything we needed to know in the storage renting processes. They answered all of our questions and we were very happy that we rented at this location. Great staff, clean unit, and good security cameras. Thanks Tania and Sheila!

Tonya and Sheila were friendly and so kind.they were Amazing! The customer service was fast paced and the storage renting process was easy and quick. Would recommend this public storage

Tania and shiela are very nice, as well as helpful. They keep this place so clean and they are both so friendly. Keep up the Great work ladies.

Katie and Angelica were super helpful. The experience to sign up and get into my locker went super quickly and I was in and out of public storage within minutes!

Property is cleaner that it has been for past year, pleasant and kind people in the office.

It brings me pleasure to submit a “5- STAR Review” for “”Tania, ” at Public Storage (9341 Shirley Ave, Northridge, CA)

Tania delivered an “EXCEPTIONAL Customer Experience that leaves me “THRILLED! ”

Tania understands what Tailor-Made service is all about and she is definitely an asset to the Public Storage Company.

I called to speak with the previous Manage and she shared with me that she was the current Manager assigned to the location now and she would be very happy to assist me.

I had questions about my storage price and informed her that I was previously speaking with an agent in Customer Service.

Tania did not hesitate to volunteer to help me so I wouldn’t have to keep calling around and she displayed a great representation of her Leadership full of positive vibes very efficient, helpful, friendly and thorough.

Words cannot express my appreciation for Tania’s professionalism, leadership and courteous service.

Thank You Tania for making me feel Valued, Important, and Appreciated as a customer. I will continue to recommend Public Storage to all of my Family, Friends and Business Colleagues.

~ D. Bolden

Robert is very helpful and knowledgeable. Facility is clean, as well as the unit and the office. Process is fast and easy.

Great customer service. Managed very well and knowledgeable staff. Chris is always very helpful.

If you are in the greater SFV Northridge area and are in need of a affordable storage unit facility your search will cease here! The greatest, most helpful, and considerate group of employees that not only assisted me with basic needs but gone above and beyond by doing everything in power (within the scope of allowed practice) so the two people who deserve this recognition is Robert and Sheila. Their amazing people

It’s absolutely ridiculous that they close at 6 pm especially considering the prices they charge for storage.

This location has THE best customer service. Been here for 2 years and my first encounter was with Helena who just retired - but in her place I had a great and tremendously helpful experience today with Tonya - she really went out of her way to help me transfer to a smaller unit that was close to my current one making my move alot easier to handle.thank you Tonya!

I arrived to this Public Storage location after another local location had rented out my reserved spot the day before my movers were coming. (SMH) David helped me and he was amazing! Even though it was his first day on the job at this particular location, he was able to help me locate the available unit I had just reserved online, quickly secure it for me, and teach me how to use the special lock and key, door codes, etc. I definitely recommend this location and if you need anything, David will be able to make sure you have a fantastic experience. He is very professional, quick, helpful, and personable.

Captain Robert K.was super professional, personable, helpful and patient while helping me choose a unit. Robert even took the time to physically help me measure to help me make my decision. Shiela is very courteous as well. They both get 5 stars because that’s the level of service that they provided me with.

I came in because I had some questions about their pricing and was helped by Tania. She was amazing and answered all of my questions! Great customer service! I will be getting my storage needs from there because of how great she treated me. Thank you Tania!

Awesome helpful and clean Robert answered all our questions and made us feel like our things will be in good hands Thanks.

My experience with Sheila at public storage Northridge was phenomenal. She went above and beyond to accommodate my needs even though they were not easy needs. All I can say is thank you for making this easier and less stressful. Sheila you are the best.