Public Storage, Anaheim CA

Natalie and Juan are always so helpful and nice they are wonderful people and are always so helpful

Would like to thank Natalie for the outstanding customer service, showed that she really cares about managing her location.

Juan was very helpful and accommodating! Great customer service at this location. Thank you Juan for your assistance and for being very kind! ️️️️️

Natalie and Juan are great people and super professional only people i trust with my stuff at their facility.

Worst storage facility I have ever used. I paid them and the code didn’t work to get into the building. It worked on the gates but not the door. Had to track down a phone number that would connect me to the wrong department and fight with them to get transferred to the correct person who gave me a temporary code that worked for one day. I come back at the end of the month and nothing has changed. Code doesn’t work and have to call again and waste my time just to get access.

I'm an auction buyer. Juan was really helpful and was very knowledgeable about his job.

I’ve been renting from you for awhile now. Everyone at this site. Has been very helpful. Natalie always goes above and beyond. She really cares about the customers. She seems to always get the job done with a smile on her face.

This location is a lot better than the last one I was at and reviewed. The staff, Natalie (and I sadly forgot the gentleman's name) were awesome and did everything to rectify a small issue I had at move in. My only complaint is that the roof to the units are really not secure and have a very thin gauge type wiring on top. Anyone with a ladder and wire cutters could access the unit. Kind of scary but most of the items in my unit are not valuables. To be fair, it MAY be part of some fire code as I noticed fire sprinklers on the main roof of the building.

Moving sucks! Moving stuff in and out of storage multiple times a week sucks even more. So pick a place where you like the folks in charge because you are going to get to know them. So pick this spot cuz Natalie and Juan make the whole tediousness of moving box Tetris suck a little less. And it's affordable. Done deal

Juan was very efficient and completed the process in a positively and timely manner that fit my needs perfectly. When I arrived, Natalie greeted me very kindly and made me feel welcome. 10/10 would recommend

Public Storage in Anaheim, Knott and Lincoln Ave, offers a commendable storage service that is largely worth a 4-star rating. The facility stands out for its cleanliness and maintenance, with the site comprising five large, well-kept buildings.

The staff here deserves a special mention - they are not just friendly but also consistently helpful, providing support and assistance as and when needed.

The security measures in place are impressive, with numerous cameras and conspicuous signs of security patrols, which assures customers of the safety of their belongings. On-site parking is also reasonably available with around 10-12 spaces near the office.

However, there are a couple of areas that could use improvement. The first being the gate hours - the closing time is 6pm, and even earlier at 5pm on weekends, which could pose an inconvenience to those needing late access to their storage.

The second concern is the noticeable homeless population in the vicinity of the facility. Although the facility itself appears secure, the surrounding area can feel a bit unsettling, particularly near the gates.

All in all, Public Storage in Anaheim provides a solid service with some room for improvement, particularly with regards to extending access hours and enhancing security around the facility entrance.

Juan was very friendly and helpful with my rental I would recommend this place to anyone looking for quick storage come here.

Mitch claimed I robbed the place with no evidence and banned me. Even police determined it wasn’t me based on the video evidence that they provided. Worst service.

I'm very grateful with the employees in this place, they nice and helful people. Thank you! The place is clean.

Juan was excellent. He is knowledgeable and professional. He helped me solve a problem which ended up saving me money. Thanks Juan for all your help.

If you have things you want to hold onto and don’t have a place to put it, here is where you need to be! Natalie was more than helpful at putting my concerns worries to rest. Also I love the fact that they are up to date with modern times and have contactless entry (so no more touching a keypad…. Yes!) and also online payments. Thank you Natalie you were awesome and made the process go very smoothly! You Rock!

Natalie was wonderful the minute I walked in the door. Great personality and very helpful.