Public Storage, Palm Springs CA

Betty Ham was the best. She did not give up on trying to fix the IT problem. The problem IT did when setting up my account. When IT and corporate kept hanging up on me and Betty. Shame on Aspen and Russ for hanging up on us both. She deserves a raise $. Note that IT still has not fixed this problem, but atleast I can use my app again. Thank you Betty

Just recently did a Transfer and my storage monthly fee went down! I was very happy with that! Thanks soo Much Tanisha for your help!

We have had a temperature controlled inside locker here for many months. It is a clean, safe and secure facility with gate codes and building codes which gives one peace of mind. Tanisha and Betty are friendly and knowledgeable and ready to respond to questions and concerns. I recommend highly.

Betty helped me with transferring units and made everything so easy! It really helps having her on site and someone to talk to in person.

Tanisha was so courteous & helpful… she is a gem!
We really appreciated her help with
DG Management. She made a stressful situation less stressful…

Tanisha and Betty are wonderful. They were extremely helpful and went out of their way to help us transfer our account. They also found us a much better price on rent. I highly recommend this facility!

I came in today with interest in renting a unit and Tanisha was extremely helpful with unit details and pricing!

Great storage company I’ve rented with public storage in Texas an Vegas but none of them have a great customer service like your worker Tanisha she was great when I walked in to the Palm desert location today soon has my house sells I will be back

Having relocated to the Coachella Valley, the stress of moving is never a desired experience. But I have to say that something that I appreciate is Tanisha -Property Manager and her team at this location. They made it very easy from start to finish to get me a big enough unit to store my household. Then downsize to a smaller unit when I found my place. You experience, knowledge and helpfulness with my storage needs is greatly appreciated. Thank you PS Palm Springs team!

I’m in the business of customer service, so I recognize the difference between 'ordinary' and 'EXTRA-ordinary' service. Tanisha and Betty at Public Storage-Palm Springs (Dinah Shore/Gene Autry location) are the epitome of the latter. They consistently check all the boxes for excellence: always pleasant, always smiling, ready to assist, and providing prompt, quality service all the time. Their professionalism shines in every interaction, making our experience the best possible. They go way and beyond to give the best to customer satisfaction. The facility is always clean, safe, well-lit, and in impeccable condition. We've used other storage places in the valley, and there’s simply no comparison. It's due to Tanisha and Betty's exceptional service that we remain loyal customers of Public Storage.
I sincerely hope their manager recognizes the invaluable asset they have in Tanisha and Betty. Their extraordinary service is a primary reason customers like us choose to stay. They truly deserve recognition, perhaps in the form of a raise or a substantial bonus, for their outstanding contribution to the company. GOOD LEADERSHIP KEEP AND RECOGNIZE TALENT. Tanisha and Betty ARE TALENT TO KEEP.
Leonardo Montenegro - THE LEONARDO GROUP

Omg I loved my visit today being welcomed and acknowledge, right when I walked in the door, the front desk receptionist Tanisha greeted me. I felt so welcomed she showed me around give me a tour sign, a contract right there and then I would refer the storage facility to my friends and family.

I went into Public Storage today as I got a rent increase I talked to this lovely womanTanisha Who is able to keep my rent at the same for 4 months. Thank you very much Tanisha

Great storage facility, went yesterday to check out units and it is very clean and the staff was super friendly. Definitely my favorite storage facility in palm springs

Wanted to rent a unit Tanisha help me figure out the size I needed. Super helpful and nice definitely one of the better locations

Hello. My name is Latanya an im writing a review about. Tanisha an Betty. I went there to get some information about a storage a these two lady’s was so helpful. They are the best customer service lady’s I ever n my life seen. Ur property is always nice very clean. If I had a job I would hire them quick they are very nice an helpful just wanted to seen this out so the manager of this storage know he got some nice lady’s work for him.
Thank u. Tanisha &.
Betty…-

I came to see some units yesterday and purchase some boxes. I was blown away with how great the customer service was. The staff was super friendly and helpful with any questions I had. The place was really clean and I felt welcomed from the minute I walked in.

Clean, secure, nice people. Easy in and out. Very convenient. One of the best storage facility experiences I have had.

My husband snd I have 3 Public Storage units. One in the state where we are moving to and 2 where we currently live! Dealing with the live people in the offices is a pleasure! Getting something done via the app is also easy!

I have used the storage facilities at Public Storage at the 1000 South Gene Autry Trail facility for over eight years, and recently I needed to increase the size a d number of storage units I was using. Tanisha and Betty, the customer service reps at the front counter, were helpful, knowledgeable and pro-active in their suggestions and helped me decide which type and size of units I needed; it is a pleasure to recognize their outstanding dedication to assisting their PS Storage customers. Thank you for your help and your wonderful attitudes!