PUMA, Carlsbad CA

Some of the best prices and the coolest shoes at the entire Carlsbad outlet! Best price on great socks for sure! New styles come in, but older styles sell out. Go to the back of the store for extra discounted shoes along with Puma/BMW Motors branded apparel and shoes. People are very helpful and friendly. I had to exchange some white socks with black ones and it was no problem.

I came here to exchange some shoes my sister got for my mom because they didn't fit. I tried finding some shoes that would fit and found some in men's about the same size in wide.
The red haired lady named Elizabeth working there was rude, laughing and complaining with her coworker about doing an exchange and how they aren't the same size (they had no other shoes that would fit in womens size so picked ones similar in mens size) yet I had the receipt with me. She was rude the first time we bought the shoes. I wasted an hour going there and back of my time and gas, didnt end up getting the other shoes and now I still need to go with my sister to return the shoes AGAIN.
I will never buy shoes here and don't recommend coming here for shoes. It was a terrible and embarrassing shopping experience for not only me, but my family.

Elizabeth is super rude! Needs to get fired I’ve heard from other family members and friends that shop at puma that she has an attitude and looks at you badly. She just wants to stand around and not do her job helping out customers.

Red head Elizabeth was very rude to me. Worst costumer service seen in my life wouldn’t look at me in the eye or smile didn’t hand me my bag of shoes did not even say have a nice day. Gave bad looks to everyone, she needs to be fired I am taking it up to corporate. Will be back to return shoes. Hope to not see her

How about me a pair of $38 pair of tennis shoes I really needed a pair of shoes the one that was wearing work just falling apart pieces flapping everywhere so I found me a good decent pair it's comfortable enough for my feet that's about it they have a lot of they have a lot of shoes on clearance can you be looking for shoes they got some pretty damn good decent shoes for $30 bucks

Great location in Carlsbad premium outlets opposite to the fountain. Stick was okay, not refreshed and didn't find good offers which one would generally expact at such outlets.

I would suggest them to improve on the variety and price points.